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integrations

Ameyo and Kapture Integration solves Call Center Agent's Real-Time Problems
What is the end goal of your business? If you are making ends meet to make your customers happy and still the results are depressing, it’s time that you...
7 Ways to Improve Customer Engagement with Call Center Integrations
Customer service is the backbone of every organization. It helps businesses to improve their brand and consumer relations. It does not matter how many i...
What is CTI? How Does it Work with Salesforce?
Although many businesses have hopped the omnichannel bandwagon in recent years, phone is still the most preferred channel of communi...
How Computer Telephony Integration (CTI) Can Breathe Life Back in Call Centers
There’s a thing with technology – you can run from it; you can hide; but you can’t escape it.  What it promises us is so stunning and captivating,...