IVR

Bigtree Entertainment
About Bigtree Entertainment Bigtree Entertainment Pvt. Ltd. is India’s very first entertainment ticketing company. Besides ticket booking, it is also in...
INAYA Facilities Management Services
About INAYA INAYA Facilities Management Services, UAE offers integrated facilities management, technical operations and maintenance, soft services, and ...
Indiabulls Real Estate
About Indiabulls Real Estate Indiabulls Real Estate is among India’s top real estate companies with development projects spread across residential ...
Spoton
About Spoton Startrek Logistics was established in December 2011, operating under the brand name SPOTON, by taking over TNT’s vast road business in...
Gati Limited
About Gati Limited Gati Limited provides a range of solutions such as Express Distribution, Supply Chain Solutions, Cold Chain Solutions, E-Commerce, In...
Dial 108 in Emergency
About Dial 108 in Emergency As a part of Ziqitza Health Care Limited (ZHL), “Dial ‘108’ in Emergency” (popularly called the “108 model”)is a public priv...
IVR to Voicebot: The Obvious Shift?
Thanks to the millennials era, advanced solutions like live chat & text messages have been leaping a preferred channel for customer service or suppo...
Understanding the What and How of an IVR
We have all been on the receiving end of a call where a voice asks us to “Press 1 for support” or “Press 2 for Sales.” But how many of us actually under...
What Is An IVR and Why Business Needs Smart IVR System
Bad customer service experiences tend to stay with you for long and leaves a negative impression of the brand which affects your next decision like whet...
Improving Customer Experience with IVR Optimization
In today’s business scenario, keeping everything else constant, its customer experience (CX) that makes all the difference. But, how do we achieve an ex...