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Predictive Dialer

What is a Pacing Ratio in a Predictive Dialer?
Outbound call centers often use dialing software to automate their outbound calling process to not just boost agent agents’ productivity but also as a w...
Choosing The Right Call Center Dialer  For Your Business Is No More Hassle Now!
For every 18 calls, only 1 call is connected to a potential buyer. Picture this in a call center where all your agents’ productivity is at stake against...
Quick Checklist to Select the Right Predictive Dialer
Predictive Dialers have revolutionized the way contact centers perform outbound calling campaigns. With the predictive dialers, manual and tiring proces...
5 Key Advantages of Auto Dialer Software for Call Center
Outbound call centers have multiple campaigns for several processes like cold calling for lead generation, following up and nurturing inbound leads, mar...
How To Choose The Right Call Center Dialer For Your Business
According to Data and Research firm TOPO, on an average, it takes 18 dials to connect with the potential buyer. Picture this in an ideal call center sce...
Are you Using Predictive Dialers Effectively?
The Banking industry, almost 30 years ago started using predictive dialers for debt collection. From there many other industries also started using thes...
Different Types of Dialers for Handling all Situations in Contact Centers
Unless you live in a different world, you must have received a call from an executive that says, “Hi, would you like to get a Credit Card?” These execut...
Major Benefits of Predictive Dialers You Can't Afford To Ignore
Companies today bank on telephony technology for cold-calling, inside sales, and customer support delivery. But how many organizations implement the rig...
Benefits of Predictive Dialer Software in Call Center
{Scenario A. A stressed agent on call (Tring-tring, tring-tring, tring…) nobody answers. Abruptly leaves his desk, curses his stars and smokes a c...
5 Immensely Beneficial Features of Auto Dialer
  An auto dialer is essentially software or an electronic device that dials telephone numbers automatically. When the call is connected, it passes the c...