Predictive Dialer
When it’s about sales, every second is important It is well known that time is money. This is the reason why cloud-based predictive dialer is in d...
Outbound call centers often use dialing software to automate their outbound calling process to not just boost agent agents’ productivity but also as a w...
For every 18 calls, only 1 call is connected to a potential buyer. Picture this in a call center where all your agents’ productivity is at stake against...
Predictive Dialers have revolutionized the way contact centers perform outbound calling campaigns. With the predictive dialers, manual and tiring proces...
Outbound call centers have multiple campaigns for several processes like cold calling for lead generation, following up and nurturing inbound leads, mar...
According to Data and Research firm TOPO, on an average, it takes 18 dials to connect with the potential buyer. Picture this in an ideal call center sce...
The Banking industry, almost 30 years ago started using predictive dialers for debt collection. From there many other industries also started using thes...
Unless you live in a different world, you must have received a call from an executive that says, “Hi, would you like to get a Credit Card?” These execut...
Companies today bank on telephony technology for cold-calling, inside sales, and customer support delivery. But how many organizations implement the rig...
{Scenario A. A stressed agent on call (Tring-tring, tring-tring, tring…) nobody answers. Abruptly leaves his desk, curses his stars and smokes a c...