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sentiment analysis

Sentiment Analysis : Key To Empathetic Customer Service
Good brands understand their customers, but ideal brands understand the sentiments of their customers. They take care of customers’ needs by identifying...
How to Overcome Technology Challenges In Omnichannel CX
Ahead of Ameyo’s participation at the 7th Edition of the Big CIO Show held in Mumbai on 14th & 15th March 2018, we had written a blog about the “Rol...
Re-Inventing Ticket Management System with AI
For a business or service provider, nothing is more painful than being slammed for slow and inactive customer support by their customers. And this is ev...