How to Make Remote Working a Success for BPOs
Suresh is a post-graduate in commerce and has over 17 years of experience in overall strategic, operational responsibility, business development, including setting the vision, creating and implementing strategies for the company. He is good at managing IT Savvy companies and his expertise spans strategic planning, information management, financial resource management, and product development.
Key Highlights from the Episode
Tackling the challenges of remote working during a pandemic
How to empower your workforce to work from home
Driving customer satisfaction with remote customer experience
Role of technology in the pandemic era
Post-pandemic trends and strategy