Conversations 19 Kenya 2


Stay Ahead of the curve

  • 3rd July 2019, Nairobi, Kenya

The Goldmine of Contact Center Best Practices

In Association with

Learn from Customer Service Leaders

2000+ Contact Center Deployments

What's in it for You?

Same “Processes” don’t yield different results. To better your Call center operations become aware of emerging Contact Center technologies and trends. Modern Contact Center processes combine omnichannel touchpoints with Quality control and Compliance. Conversations’19 brings to you actionable advice from Customer Service experts and Solution Architects who led Enterprise Contact Center deployments across BFSI Verticals in Africa, India, Middle East and Asia Pacific.

Panel Discussion

How to build a Modern Contact Center process?

  • Learn how successful organizations in growing economies tackle the challenge of Customer focus.
  • Get actionable insights into building a future ready contact center.
  • An unbiased perspective on evaluating the right contact center solution for you


Rahul Zutshi

Director – Marketing & Strategy at

Saumya Tripathi

Contact Center & Customer Experience Advisor at

Irene Taruru

Managing Director, Sales Marketing at
Unimax Company Limited

Join us at Conversation'19

Nairobi, Kenya ( 3rd July, 2019)

InterContinental Hotel, City Hall Way, Nairobi