• Oct 3,Radisson Blu Anchorage, Lagos, Nigeria

In Association with

Learn from Customer Service Leaders

2000+ Contact Center Deployments

Want to Deliver Next Level Customer Experience?

What's in it for You?

It has become imperative that call center’s in Nigeria become aware about the emerging trends around Customer Experience. Modern technologies have made internal operations much simpler and less costlier. These technologies enable modern call centers to combine omnichannel touchpoints with Quality control and compliance.

Conversations’19 brings to you actionable advice from Customer Service experts and Solution Architects who led Enterprise Contact Center deployments across BFSI Verticals in Africa, India, Middle East and Asia Pacific.


Panel Discussion

How to build a Modern Contact Center process?

  • Learn how successful organizations in growing economies tackle the challenge of Customer focus.
  • Get actionable insights into building a future ready contact center.
  • An unbiased perspective on evaluating the right contact center solution for you


Rahul Zutshi
Director – Marketing & Strategy Ameyo
Vishal Miglani

Regional Manager –  Africa, Ameyo

Shobhit Gupta
Associate Vice President International Business, Ameyo
Ikenna Odike
Ikenna Odike

Chief Executive Officer, Outcess