Ghana

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  • 10th July 2019, The African Regent Hotel, Accra, Ghana

The Goldmine of Contact Center Best Practices

In Associated with
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Learn from Customer Service Leaders

2000+ Contact Center Deployments

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What’s in it for You?

Same “Processes” don’t yield different results. To better your Call center operations become aware of emerging Contact Center technologies and trends. Modern Contact Center processes combine omnichannel touchpoints with Quality control and Compliance.
Conversations’19 brings to you actionable advice from Customer Service experts and Solution Architects who led Enterprise Contact Center deployments across BFSI Verticals in Africa, India, Middle East and Asia Pacific.

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Panel Discussion

How to build a Modern Contact Center process?

  • Learn how successful organizations in growing economies tackle the challenge of Customer focus.
  • Get actionable insights into building a future ready contact center.
  • An unbiased perspective on evaluating the right contact center solution for you

Speakers

Rahul-Zutshi-Pic

Rahul Zutshi

Director- Marketing & Strategy Ameyo

vishal

Vishal Miglani

Regional Manager – Africa Ameyo

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Shobhit Gupta

Associate Vice President International Business, Ameyo

kingsley

Kingsley Bennett

Director at Metro Edge Technologies, Ghana

Joe-ghana

Joe Jackson

Director of Business Operations at Dalex Finance & Leasing Company

carolynne

Carolynne Wilson

Independent Business Improvement Consultant

Join us at Conversation’19

Accra, Ghana ( 10th July, 2019)

The African Regent Hotel, Accra


REGISTER NOW