- 10th July 2019, The African Regent Hotel, Accra, Ghana
The Goldmine of Contact Center Best Practices
In Associated with
Learn from Customer Service Leaders
2000+ Contact Center Deployments
What’s in it for You?
Same “Processes” don’t yield different results. To better your Call center operations become aware of emerging Contact Center technologies and trends. Modern Contact Center processes combine omnichannel touchpoints with Quality control and Compliance.
Conversations’19 brings to you actionable advice from Customer Service experts and Solution Architects who led Enterprise Contact Center deployments across BFSI Verticals in Africa, India, Middle East and Asia Pacific.
How to build a Modern Contact Center process?
- Learn how successful organizations in growing economies tackle the challenge of Customer focus.
- Get actionable insights into building a future ready contact center.
- An unbiased perspective on evaluating the right contact center solution for you
Director- Marketing & Strategy Ameyo
Regional Manager – Africa Ameyo
Associate Vice President International Business, Ameyo
Director at Metro Edge Technologies, Ghana
Director of Business Operations at Dalex Finance & Leasing Company
Independent Business Improvement Consultant
Join us at Conversation’19
Accra, Ghana ( 10th July, 2019)
The African Regent Hotel, Accra