Conversations 19 Kenya 2

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  • 3rd July 2019, Nairobi, Kenya

The Goldmine of Contact Center Best Practices

In Association with

Learn from Customer Service Leaders

2000+ Contact Center Deployments

What's in it for You?

Same “Processes” don’t yield different results. To better your Call center operations become aware of emerging Contact Center technologies and trends. Modern Contact Center processes combine omnichannel touchpoints with Quality control and Compliance. Conversations’19 brings to you actionable advice from Customer Service experts and Solution Architects who led Enterprise Contact Center deployments across BFSI Verticals in Africa, India, Middle East and Asia Pacific.
what-in-it

Panel Discussion

How to build a Modern Contact Center process?

  • Learn how successful organizations in growing economies tackle the challenge of Customer focus.
  • Get actionable insights into building a future ready contact center.
  • An unbiased perspective on evaluating the right contact center solution for you

Speakers

Rahul-Zutshi-Pic
Rahul Zutshi
Director – Marketing & Strategy at Ameyo
saumya
Saumya Tripathi
Regional Manager – East Africa, Ameyo
shobhit-gupta-pic
Shobhit Gupta
Associate Vice President International Business, Ameyo
Irene-Taruru
Irene Taruru
Managing Director, Sales Marketing at Unimax Company Limited
Pauline Warui
Pauline Warui
Founder EA Customer Care Centre
Rebecca
Rebecca obondi
Customer Service Leader Africa.

Join us at Conversation'19

Nairobi, Kenya ( 3rd July, 2019)

InterContinental Hotel, City Hall Way, Nairobi