Conversations 19 Kenya 1

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  • 2nd July 2019, Nairobi, Kenya

The Goldmine of Contact Center Best Practices

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Learn from Customer Service Leaders

2000+ Contact Center Deployments

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What’s in it for You?

Same “Processes” don’t yield different results. To better your Call center operations become aware of emerging Contact Center technologies and trends. Modern Contact Center processes combine omnichannel touchpoints with Quality control and Compliance.
Conversations’19 brings to you actionable advice from Customer Service experts and Solution Architects who led Enterprise Contact Center deployments across BFSI Verticals in Africa, India, Middle East and Asia Pacific.

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Panel Discussion

How to build a Modern Contact Center process?

  • Learn how successful organizations in growing economies tackle the challenge of Customer focus.
  • Get actionable insights into building a future ready contact center.
  • An unbiased perspective on evaluating the right contact center solution for you

Speakers

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Rahul Zutshi

Director – Marketing & Strategy
Ameyo
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Saumya Tripathi

Regional Manager – East Africa, Ameyo
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Shobhit Gupta

Associate Vice President
International Business, Ameyo

Vinay Subbaramaiah

Director
Techno Brain Pvt. Ltd., Kenya
Pauline Warui

Pauline Warui

Founder
EA Customer Care Centre

Join us at Conversation’19

Nairobi, Kenya ( 2nd July, 2019)

Intercontinental Hotel, City Hall Way, Nairobi

REGISTER NOW