- 2nd July 2019, Nairobi, Kenya
The Goldmine of Contact Center Best Practices
In Association with
Learn from Customer Service Leaders
2000+ Contact Center Deployments
What’s in it for You?
Same “Processes” don’t yield different results. To better your Call center operations become aware of emerging Contact Center technologies and trends. Modern Contact Center processes combine omnichannel touchpoints with Quality control and Compliance.
Conversations’19 brings to you actionable advice from Customer Service experts and Solution Architects who led Enterprise Contact Center deployments across BFSI Verticals in Africa, India, Middle East and Asia Pacific.
How to build a Modern Contact Center process?
- Learn how successful organizations in growing economies tackle the challenge of Customer focus.
- Get actionable insights into building a future ready contact center.
- An unbiased perspective on evaluating the right contact center solution for you
Director – Marketing & Strategy
Regional Manager – East Africa, Ameyo
Associate Vice President
International Business, Ameyo
Techno Brain Pvt. Ltd., Kenya
EA Customer Care Centre
Join us at Conversation’19
Nairobi, Kenya ( 2nd July, 2019)
Intercontinental Hotel, City Hall Way, Nairobi