Conversations 19 Philippines

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  • Oct 15,Holiday Inn Glorietta, Makati, Philippines
  • Time: 9:30 AM to 1 PM PHT

In Association with

Learn from Customer Service Leaders

2000+ Contact Center Deployments

What's in it for You?

It is necessary for call center’s in Philippines to be aware about the emerging trends around Customer Experience. Modern technologies have made internal operations much simpler and less costlier. These technologies enable modern call centers to combine omnichannel touchpoints with Quality control and compliance.

Conversations’19 brings to you actionable advice from Customer Service experts and Solution Architects who led Enterprise Contact Center deployments across BFSI Verticals in Africa, India, Middle East and Asia Pacific.

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Panel Discussion

How to build a Modern Contact Center process?

  • How to tackle the challenge of Customer Experience in Philippines market.
  • Actionable insights for building a future ready contact center.
  • An unbiased perspective on evaluating the right contact center solution for you

Speakers

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Rahul Zutshi
Director – Marketing & Strategy Ameyo
Nik Sharma

Regional Manager –  APAC – Ameyo

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Shobhit Gupta
Associate Vice President International Business, Ameyo
Neil Macalino

Managing Director, CYN Solutions