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Debt Collection Made Easy
Ameyo Collect - Call center software for Intelligent Debt Recovery
 
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Our Promise is to Improve your Promise to Pay

Complete Debt Collection Software

Streamline your collections process to ensure timely collection of account receivables while keeping customer-relationship intact

  • Higher Returns at same cost
  • Increase Coverage with minimal effort
  • Attend valuable customers with care
  • Drive Workforce efficiency 
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Enterprise Debt Collection Automation Software

Ameyo Collect, an enterprise-grade debt collection and recovery automation software, crafted with precision to overcome account receivable which is a challenge for organizations offering credit services to their customers. 
 
With Ameyo Collect
  • No more manual customer segmentation of customers - Intelligent Segmentation in no time
  • No more manual data sanity checks - Optimize Agent Effort
  • No more manual outreach for Request to Pay - Reach More Customers in less time
  • No more same outreach strategy for all customers - Prioritize Valuable Customers

Maximize Debt Recovery within Operational Constraints

Optimize All Mundane Tasks 
 
Eliminate the time spent doing mundane clerical tasks and let Collection Agents focus on core compentency of the job. 
Automate Customer Bucketization
 Optimize Collections profitability and Improve Agent effectiveness by auto-segmenting customer buckets using delinquency level, debt age, Customer behavior.
Prioritize Important Customers 
Delinquency is difficult to communicate. Set the right tone for brand communication with your VIP customers and keep them loyal for life.
Speed-up Collection Process 
 
Complement Strategic debt collection with intelligent outreach, enhancing customer coverage and improve Promise to Pay Ratio.

Your Problems...                   Smart Solutions...

 

  • Manual Segmentation
  • Poor Customer Coverage
  • Reduced Speed of Collection
  • Manual Outreach
  • Resource Performance
  • Security Compliance
  • Automated Bucketization

  • Intelligent Customer Outreach

  • 360 Degree Single Customer View

  • Unified Agent Desktop

  • Agent Performance Analytics

  • Intelligent Business Workflows

Ameyo Collect Features

PACE 

Virtual Queue Pass

Lead Management 

Voice Logger 

Voice Logger Archiver

 

Predictive Power Dialer

 

Wallboard

 

Report Scheduler 

 

 

 

Get Right Balance between Customer Service & Debt Collection

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Case Study

Gulf African Bank (GAB)

Learn how a well-known Bank in Kenya made their business more efficient and profitable by implementing an innovative banking customer experience solution to serve customers effectively.

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Whitepaper

How to Choose the Right Contact Center Technology

We live in an age where organizations do not get second chances to make a good first impression. In this CCI essentials eBook, learn how to choose the ideal contact center technology and skyrocket your banking customer experience.

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Ebook

7 contact center trends

The Ultimate Guide to Revolutionize Customer Experience in Banking

Learn how to master the art of delivering an innovative, yet unique banking experience in the modern digital era for improving business outcomes.

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Ameyo Customers

With years of proven experience in the extensively challenging and fast-paced Customer Experience Management domain, Ameyo enjoys a wide range of customers on a global level with over 2000+ customers in 60+ countries across Banks, Financial Services, Telecom, Travel & Tourism, E-commerce, Insurance etc.

Awards & Recognition

Best Technology Vendor 2017 - Ameyo was the winner of the Best Technology Vendor at the Contact Centre Association of Zimbabwe (CCAZ) Awards 2017

2016 Frost & Sullivan Asia Pacific CCI Price/Performance Value Leadership Award

2016 TMC Customer Contact Center Award - consecutively for the past five years

2016 Frost & Sullivan Asia Pacific CCI Price/Performance Value Leadership Award