Let the Data guide your Decisions
Monitor and improve agent productivity, operational efficiency and customer experience with Ameyo Helpdesk Reporting and Analytics tools.
Data at First Sight
Visual Data for Easy Consumption
Scheduling Periodical Reports
Take Insightful Actions
Create dashboards to view historical data as well as live monitoring of key metrics. With Ameyo dashboards you get to compare correlated metrics to identify the chinks in your process and take consequent actions. Decide and choose who gets to see which metrics based on the team they are part of to maintain relevancy and probability of faster actions.
In light of the COVID-19 pandemic, we have seen customers’ buying behavior change.
Africa is on its way to become a competitive destination for the business process outsourcing (BPO) industry.