Capital Investment and Asset Holding improves Customer Satisfaction score by 30% With Ameyo

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capital-group

Industry: BFSI

Region:  Irvine, California, U.S.A.

About Capital Investment and Asset Holding

Capital Investment and Asset Holding (CIAAH) is one of Orange County’s most successful multi-industry companies. Founded in 1999, the company has grown into a network of businesses in over four countries serving a diverse and global customer base. CIAAH consists of numerous subsidiaries and operating divisions, which are responsible for the day to day operations of their businesses.

Challenges

  • CRM management
  • Broadcast dialing and ACD
  • Database Integration

Key Benefits

  • Routing auomated
  • High Answering Machine Detection
  • 95% accuracy rate

Ameyo helped Capital Investment and Asset Holding

Drishti modified its Predictive Dialing and Inbound Solution in a matter of few weeks to cater to the complete requirements of CIAAH. The client was also able to scale seamlessly by just taking more servers on rent and installing AMEYO on the same. The solution was implemented immediately and enabled CIAAH to become operational in a short span of time.

Capital-Investment-and-Asset-Holding

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Capital Investment and Asset Holding improves Customer Satisfaction score by 30% With Ameyo

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