Ameyo Enabled Kingdom Bank Africa Limited to Setup Customer Support Center with 24x7 Availability
Industry: Financial Services
Region: Harare, Zimbabwe
About Kingdom Bank Africa Limited
The Kingdom Bank Africa Ltd. wanted to offer the best of services to its customers and elevate their satisfaction level. However, there were obstacles to their business goals which prevented them from achieving what they wanted. The major problem was the lack of a proper technology which did not allow them to monitor their operations. The requirement for a solution became imperative in order to deliver quality service to their esteemed customers.
Ameyo helped Kingdom Bank Africa Limited
Understanding their business needs, Drishti offered them AMEYO, the viable solution. The IP-based solution is rich in features like the IVR, Voice Logger and ACD which provided them all the essential tools important for their business needs.
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Ameyo Enabled Kingdom Bank Africa Limited to Setup Customer Support Center with 24×7 Availability