Logo
Great Place to Work - Certified

Muthoot Finance


use-case-icon

Use Case

Video KYC

region-icon

Region

India

industry-icon

Industry

Financial Services

About Muthoot Finance

Muthoot Finance Ltd. is one of the leading  financial corporation in India and across the world. It is known as the largest gold financing company in the world. In addition to financing gold transactions, the company offers foreign exchange services, money transfers, wealth management services, travel, and tourism services, and sells gold coins at Muthoot Finance Branches.

Challenges

  • Customer onboarding during COVID-19 pandemic
  • Restricted movement of the on-field agent
  • Health and Saftey of Employees and Customers
  • Customer Convenience

Solutions

  • Customer onboarding time reduced to 15 minutes
  • Seamless integration with the existing system and mobile application
  • KYC completion from home