Customer Success Story- Muthoot Finance | Ameyo

Case Study

"Ameyo helped us reduce our customer onboarding time from 1 hour to 15 minutes"

Muthoot-finance
Muthoot-Finance-Logo1

Use Case

Video KYC

Region

India

Industry

Financial Services

About Muthoot Finance

Muthoot Finance Ltd. is one of the leading  financial corporation in India and across the world. It is known as the largest gold financing company in the world. In addition to financing gold transactions, the company offers foreign exchange services, money transfers, wealth management services, travel and tourism services, and sells gold coins at Muthoot Finance Branches.

Challenges

  • Customer onboarding during COVID-19 pandemic
  • Restricted movement of on-field agent
  • Health and Saftey of Employees and Customers
  • Customer Convenience

Results

  • Customer on-boarding time reduced to 15 minutes
  • Seamless integration with existing system and mobile application
  • KYC completion from home