Webinars

To keep our prospects, partners and customers abreast with the latest happening from the contact center world, we bring to you recordings of our webinar discussions with industry evangelists. 

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Resources > Webinars
digital-shift

The Digital Shift : Moving from Legacy Experience To Omnichannel Experience

Learn how changing contact center landscape is driving infrastructure modernization and transforming the Customer Experience in the African market.

gain-competitive-advantage

Gain a Competitive Advantage by Leveraging the Power of an Omnichannel Customer Experience Strategy

Discover the True Potential of ‘Phygital’ Omnichannel Customer Experience. These Insider Click-to-Collect Strategies offer the Ultimate Competitive Advantage over.

Webinar: Role of Artificial Intelligence in Building a Seamless Customer Experience

Learn how to Automate customer service using Customer Experience AI and customer service bots to give relevant information using customer’s messaging interface