To keep our prospects, partners and customers abreast with the latest happening from the contact center world, we bring to you recordings of our webinar discussions with industry evangelists.
Learn how changing contact center landscape is driving infrastructure modernization and transforming the Customer Experience in the African market.
Discover the True Potential of ‘Phygital’ Omnichannel Customer Experience. These Insider Click-to-Collect Strategies offer the Ultimate Competitive Advantage over.
Learn how to Automate customer service using Customer Experience AI and customer service bots to give relevant information using customer’s messaging interface.
According to KPMG, the Contact Centers of tomorrow will become Customer Engagement Hubs with primary focus on proactive customer experience across communication channels.