To keep our prospects, partners and customers abreast with the latest happening from the contact center world, we bring to you recordings of our webinar discussions with industry evangelists.
The Digital Shift : Moving from Legacy Experience To Omnichannel Experience
Learn how changing contact center landscape is driving infrastructure modernization and transforming the Customer Experience in the African market.
Gain a Competitive Advantage by Leveraging the Power of an Omnichannel Customer Experience Strategy
Discover the True Potential of ‘Phygital’ Omnichannel Customer Experience. These Insider Click-to-Collect Strategies offer the Ultimate Competitive Advantage over.
Webinar: Role of Artificial Intelligence in Building a Seamless Customer Experience
Learn how to Automate customer service using Customer Experience AI and customer service bots to give relevant information using customer’s messaging interface