Cloud Predictive Dialer

    Book My Fast, Non-obligatory Demo Now!
    By submitting this form, you agree to Ameyo's Privacy Policy

    Companies across the globe are choosing Ameyo

    Ola
    Aegon Life
    SC
    BYJU'S
    ZOHO
    swiggy

    What is Cloud Predictive Dialer?

    A cloud-based predictive dialer is software that dials a list of numbers quickly to deliver more human connections on call. Cloud predictive dialer filters the busy tone, voicemail, unanswered calls, disconnected calls, answering machine to connect the agent only when a human answer a call. Cloud predictive dialer dials bulk numbers using different algorithms using historical stats to calculate agents’ availability for the next call. Cloud predictive dialer helps businesses cut down the manual dialing process. It also allows the agents to work efficiently while the calling is taken care of by the advanced dialer.

    Which businesses should use Cloud-based Predictive Dialer?

    Cloud predictive dialer is helpful in telemarketing, debt collection, customer service follow-ups, etc. A cloud-based predictive dialer helps the businesses segment the data and dials out the contacts in a programmatic way. In the use-cases above, cloud predictive dialer intelligently assigns the calls based on their wait time, call drop ratio, variance factor, and maximum pacing ratio, helping them qualify the leads more efficiently. For sending out reminders, upselling or cross-selling, scheduling callbacks for HNI customers, cloud predictive dialer works like a workhorse for sales strategies.

    Features of Cloud Predictive Dialer Software

    Convert Prospects Faster with Cloud-based Predictive Dialer

    Call-Queuing
    Intelligent Call Assignment
    missed-call-management
    Missed Call Management
    lead-nurturing
    Lead Prioritization
    Report-Dashboard
    Advanced Monitoring & Reporting
    crm-integration
    Easy CRM Integrations
    uad
    DNC Management
    outbound-call
    Filter-based Calling
    Retry Time Configuration
    Answering Machine Detection
    Dial Time Customization
    Callback Management
    call-disposition
    Call Disposition & Notes

    Ready to take your Outbound Calling to the Next Level?

    Benefits of Cloud Predictive Dialer Software

    Predictive-Dialer-new

    Intelligent Call Assignment

    Cloud predictive dialer software predicts the average time spent on each call. It further uses that prediction to automate the call assignment with its smart dialing algorithm.

    More Agent Talk Time

    Define Best Time to Call

    With the ‘not call before’ feature, the cloud predictive dialer intelligently detects the best time to call an existing customer or a prospect based on previously collected data through past interactions.

    Increase Call Connects with Auto Dialers

    Increased Call Connect Rates

    Save agents’ time with an automated predictive dialer backed by a powerful answering machine detection feature. This eliminates the need for manual dialing; thus, the agents’ talk time increases.

    Contextual communication

    Driving Contextual Conversations

    Integrating the predictive dialer software with in-house or third-party CRM applications allow the agents to have a context-driven interaction with the customers/prospects and deliver a more personalized experience.

    Reporting with CCaaS

    Increased Conversion Rate

    While predictive dialer helps increase the agents’ productivity, it is also a must-have to increase the sales conversion rate with its smart best time to call, retry time configuration, lead prioritization features.

    Ready to Maximize Call Connect Rates with a Cloud Predictive Dialer?

    Why Ameyo for Cloud Predictive Dialer?

    Parallel-Predictive-Dialing

    Quick Implementation

    Get your cloud predictive dialer up and running quickly and start reaching out to customers in real-time.

    Enterprise-grade security

    Enterprise-grade Features

    Ameyo offers full-stack contact center features with certified public cloud environments across India, APAC, ME, and Africa.

    preview-dialer-latest

    17+ Years of Expertise

    Ameyo has been helping brands across verticals with result-focused customer engagement solutions.

    Trusted-by-Global-Brands

    Trusted by 2,000+ Brands

    With a large pool of customers across the globe, Ameyo has become the choicest platform for 2,000+ customers covering 21+ verticals.

    payment

    Pay-as-you-go Model

    Ameyo offers a highly customizable ‘pay as you go’ solution to lower the CAPEX cost and helps businesses scale with ease.

    The Ameyo Advantage

    Leader in Customer Experience & Contact Center Solutions

    Work from Home Ready with Ameyo’s Unique Offerings

    Honorable Mention in Gartner Magic Quadrant for 3 Years

    Work from Home Ready with Ameyo’s Unique Offerings

    Awarded Frost & Sullivan Asia Pacific CCI Leadership Award

    Work from Home Ready with Ameyo’s Unique Offerings

    Deloitte Technology Fast 500 ASIA PACIFIC, 2014

    sc
    oriente
    hdfc
    byjus
    zoho
    bankbazaar
    ikea

    View all Customers »


    Take your Customer Experience to the Next level with

    Ameyo's Customer Engagement Platform

    Frequently Asked Questions

    Features of cloud predictive dialer software are:

  • Intelligent call assignment
  • Best time to call
  • Retry time configuration
  • Lead prioritization
  • Filter-based calling
  • DNC/DND management
  • Watermark

    Benefits of a cloud-based predictive dialer are:

  • It helps in increasing agents’ productivity
  • It increases call connect rates
  • Eliminates the need for manual dialing
  • It increases the conversion rate
  • It increases ROI
  • Watermark

    Ameyo’s cloud predictive dialer is backed up with full-stack contact center features that allow you to convert faster and connect with more prospects in real-time. It has an added advantage of pay as you go model, enabling businesses to reduce infrastructural costs and scale without worrying about operational overheads.

    Watermark

    A cloud-based predictive dialer is a smart choice for any business because it helps you streamline your outbound calling operations and increases call connect rates. A cloud predictive dialer software is worth every buck as it gives a higher ROI. To help your agents ace the prospecting game, you should invest in a cloud predictive dialer.

    Watermark