User Boot Camp

Learn how to take charge of your reps in Ameyo's Fusion CX

17th Mar – Tuesday, 3:00 PM to 4:00 PM (IST)

Who should attend?

  • Using Ameyo for Customer Service or Support Operations
  • Currently, using Ameyo Version 4.0 (and above) or planning to upgrade in near future
  • Currently working as Ameyo Administrators
  • Currently playing an active role in driving process improvements involving Ameyo’s Helpdesk solutions

Join us in this webinar to learn to optimize resource allocation and skill mapping to power up your happy agents to create happy customer experiences.

Meet Our Speakers

Rahul-Zutshi-Pic

Rahul Zutshi

Director – Strategy and Marketing
Ameyo

In this session, we’ll look at:

After login activities of an agent.

Agent level privileges.

User creation and distribution into queues and groups.