User Boot Camp
Learn how to take charge of your reps in Ameyo's Fusion CX
17th Mar – Tuesday, GMT 08:30 AM to 09:30 AM
Who should attend?
- Using Ameyo for Customer Service or Support Operations
- Currently, using Ameyo Version 4.0 (and above) or planning to upgrade in near future
- Currently working as Ameyo Administrators
- Currently playing an active role in driving process improvements involving Ameyo’s Helpdesk solutions
Join us in this webinar to learn to optimize resource allocation and skill mapping to power up your happy agents to create happy customer experiences.
Meet Our Speakers
Director – Strategy and Marketing
In this session, we’ll look at:
After login activities of an agent.
Agent level privileges.
User creation and distribution into queues and groups.