Business Continuity

Prepare for Failures, Recover quickly and bounce back faster with
Contact Center Business Continuity and Disaster Recovery

Ameyo Platform > Business Continuity

High Availability

Achieve Higher Up-time with Ameyo’s Flexible Design Choices for Hot and Cold Redundancy. Customers opting for On-Premise Deployments can choose between 1+1, N+1 or N+N redundancy architectures to optimize cost and ensure business continuity.

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Disaster Recovery

Ensure continuity of services in case of natural disasters with smooth transitioning to a DR Site. Ameyo’s standard procedures help the Organizations continue operations seamlessly with easy activation of alternate sites as the transition happens without any loss of data.

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CUSTOMER SUCCESS STORY

Gulf African Bank

Discover how a leading African Bank revamped their case management processes to get the customer issues resolved in a much quicker way.

Build a Secure and Flexible Call Center with Ameyo Platform

Collaboration

Applications
Security

Get enterprise-grade security features and best practices to address vulnerabilities.

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Regulatory Compliance

Implement capabilities to ensure complete compliance to adhere contact center regulations.

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Conversation Framework

Capture, group and preserve contextual interactions over multiple media.

Looking for a Scalable and Robust Call Center Platform?