Connected Conversation Platform

Leading Advanced Cloud Contact Center Software Solutions in UAE

Deliver memorable CX at scale for better business outcomes with Ameyo’s cloud-first platform and operator infra. Drive intelligent, global conversations across voice, messaging, and video.

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CE platform for customer-first teams to build end-to-end customer journeys, seamlessly.

Say goodbye to touch-point solutions and siloed conversations with a unified platform built for all your teams.

Customer Support & Service

Reduce resolution times with boost CSAT with intelligent support on customers’ preferred channels. Gain unified views of cross-channel interactions.

Sales & Collections

Improve customer engagement & conversion metrics with assisted conversations across channels. Advanced monitoring & reporting to improve efficiency.

Relationship Management

Build better relations with secure conversations on business-owned channels. Gain control & visibility on all 1-1 engagements.

Operations & Fulfilment

Boost last-mile efficiency with instant on-field connections & automated conversations. Gain complete operational visibility.


Gain more leads at lesser costs with hyper-personal campaigns on customers’ preferred channels. Track marketing ROI & launch campaigns in minutes with no code tools.

IT & Product

Improve product security & adoption with enhanced user verification experiences. Get faster to market with simplified, secure communication solutions.

Product Overview

Deliver hyper-personal CX, wherever your customers are. Omnichannel & truly cloud.

Communications Platform

Building blocks to orchestrate personalized customer interactions, from anywhere

True Cloud Network

Telecom operator with ULVNO license and partnership with local telco operators. Reliable cross-channel network with maximum performance and uptimes.

Developer-friendly APIs & SDKs

Clean & fast APIs to build custom communication workflows over reliable voice, video, SMS, WhatsApp & web chat channels.

Low & No-code Apps

Unified apps with blended networks and channels for verification, campaigning, and engagement.

Advanced Analytics & Monitoring

Make better business decisions using actionable insights, reports & communication details to know ‘the what and the why’.

Communication Platform

Omnichannel Contact Center

Drive hyper-personal CX, wherever your customers are. Feature-rich & truly cloud platform.

True Cloud Contact Center

Deploy on the cloud of your choice - private or public with zero maintenance & no dependence on infrastructure. One vendor for all contact center needs.

Workforce Empowerment

Turn all your agents into top performers. Unified agent desktop (UAD) to empower agents with all channels, context, and tools of choice inside a browser.

Advanced Routing and Automation

Direct interactions via multiple channels to the right agent at the right time using advanced routing options.

Live Monitoring and Reporting

Make better business decisions with actionable insights, in-depth reporting & real-time monitoring at the process, agent, and campaign levels.

Conversational AI

Boost productivity & achieve cost efficiency at scale with advanced intelligent conversations.

Self-service with Voice & Chatbots

Have NLP-driven human-like conversations on 15 channels in vernacular languages. Enable seamless agent warm transfers.

End-to-end Chat Commerce

Setup full-length e-commerce store on WhatsApp assisted with AI-powered conversational journeys.

Live Chat & CoBrowse

Engage in live conversations with customers on 9 channels. Allow agents to view customer forms in real-time for contextual assistance.

Self-service IVR

Take phone support to a whole new level with a flexible and highly customizable IVR software.

Our Customers

Empowering Enterprises to Deliver a
Superior Customer Experience

We’re currently the biggest CEP in the emerging markets, built for enterprises to win customers for life and scale business growth.

12 Billion+

Annual engagements over voice, messaging & video

2 Billion+

Queries resolved by AI bots

75 Million+

Hours of conversation enables

700 Million+

People connected in 62 countries

Proud to be leader on G2

Seamless integrations with your favourite software

World-class CX team that supports your success

Level up your CX game with Ameyo’s full stack customer engagement platform

Ameyo’s Remote Contact Center Solution has helped us increase our productivity by 60%. It is a very effective solution that helps our agents.

Kingsley Bennett
CEO, Metroedge Technologies

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