Leading Advanced Cloud Contact Center Software Solutions in UAE
Deliver memorable CX at scale for better business outcomes with Ameyo’s cloud-first platform and operator infra. Drive intelligent, global conversations across voice, messaging, and video.
CE platform for customer-first teams to build end-to-end customer journeys, seamlessly.
Say goodbye to touch-point solutions and siloed conversations with a unified platform built for all your teams.
Customer Support & Service
Reduce resolution times with boost CSAT with intelligent support on customers’ preferred channels. Gain unified views of cross-channel interactions.
Sales & Collections
Improve customer engagement & conversion metrics with assisted conversations across channels. Advanced monitoring & reporting to improve efficiency.
Relationship Management
Build better relations with secure conversations on business-owned channels. Gain control & visibility on all 1-1 engagements.
Operations & Fulfilment
Boost last-mile efficiency with instant on-field connections & automated conversations. Gain complete operational visibility.
Marketing
Gain more leads at lesser costs with hyper-personal campaigns on customers’ preferred channels. Track marketing ROI & launch campaigns in minutes with no code tools.
IT & Product
Improve product security & adoption with enhanced user verification experiences. Get faster to market with simplified, secure communication solutions.
Deliver hyper-personal CX, wherever your customers are. Omnichannel & truly cloud.
The most compliant, secure, and reliable full-stack customer engagement platform
Communications Platform
Omnichannel Contact Center
Conversational AI
Communications Platform
Building blocks to orchestrate personalized customer interactions, from anywhere
True Cloud Network
Telecom operator with ULVNO license and partnership with local telco operators. Reliable cross-channel network with maximum performance and uptimes.
Developer-friendly APIs & SDKs
Clean & fast APIs to build custom communication workflows over reliable voice, video, SMS, WhatsApp & web chat channels.
Low & No-code Apps
Unified apps with blended networks and channels for verification, campaigning, and engagement.
Advanced Analytics & Monitoring
Make better business decisions using actionable insights, reports & communication details to know ‘the what and the why’.
Omnichannel Contact Center
Drive hyper-personal CX, wherever your customers are. Feature-rich & truly cloud platform.
True Cloud Contact Center
Deploy on the cloud of your choice - private or public with zero maintenance & no dependence on infrastructure. One vendor for all contact center needs.
Workforce Empowerment
Turn all your agents into top performers. Unified agent desktop (UAD) to empower agents with all channels, context, and tools of choice inside a browser.
Advanced Routing and Automation
Direct interactions via multiple channels to the right agent at the right time using advanced routing options.
Live Monitoring and Reporting
Make better business decisions with actionable insights, in-depth reporting & real-time monitoring at the process, agent, and campaign levels.
Conversational AI
Boost productivity & achieve cost efficiency at scale with advanced intelligent conversations.
Self-service with Voice & Chatbots
Have NLP-driven human-like conversations on 15 channels in vernacular languages. Enable seamless agent warm transfers.
End-to-end Chat Commerce
Setup full-length e-commerce store on WhatsApp assisted with AI-powered conversational journeys.
Live Chat & CoBrowse
Engage in live conversations with customers on 9 channels. Allow agents to view customer forms in real-time for contextual assistance.
Self-service IVR
Take phone support to a whole new level with a flexible and highly customizable IVR software.
The implementation scale was huge with lot of complexity and security requirements across 5 departments, 10+ channels.
Bilegt Tumurkhuyag
CX Senior Specialist, Khan Bank
Ameyo’s Remote Contact Center Solution has helped us increase our productivity by 60%. It is a very effective solution that helps our agents.
Kingsley Bennett,
CEO Metroedge Technologies
Our customers interact with Ameyo’s VoiceBot by perceiving it as a Liveperson. We also achieved a 40% cost saving on operational costs due to automated calls.
Kumar Konar,
Collection Head, Lenden Club
Ameyo is a perfect cloud contact center solution for us and we see no challenge even if we scale up to 20,000 requests. It is a perfect solution and is a CRM in itself.
Manoj Sharma,
Business Head, Consumer Experience, Urban Company
iMarque Solutions reduces operational costs by 15% with Ameyo’s Remote Contact Center Solution. Ameyo is much more flexible compared to other players.
Suresh V Suryamurthy,
CEO iMarque Solutions
Ameyo’s contact center solution has helped us boost our lead conversion rate from 25% to 60%. Ameyo is one-stop-shop for all our contact center operations.
Joe Jackson,
Director- Business Operations, Dalex Finance
The implementation scale was huge with lot of complexity and security requirements across 5 departments, 10+ channels.
Bilegt Tumurkhuyag
CX Senior Specialist, Khan Bank
Ameyo’s Remote Contact Center Solution has helped us increase our productivity by 60%. It is a very effective solution that helps our agents.
Kingsley Bennett,
CEO Metroedge Technologies
Our customers interact with Ameyo’s VoiceBot by perceiving it as a Liveperson. We also achieved a 40% cost saving on operational costs due to automated calls.
Kumar Konar,
Collection Head, Lenden Club
Ameyo is a perfect cloud contact center solution for us and we see no challenge even if we scale up to 20,000 requests. It is a perfect solution and is a CRM in itself.
Manoj Sharma,
Business Head, Consumer Experience, Urban Company
iMarque Solutions reduces operational costs by 15% with Ameyo’s Remote Contact Center Solution. Ameyo is much more flexible compared to other players.
Suresh V Suryamurthy,
CEO iMarque Solutions
Ameyo’s contact center solution has helped us boost our lead conversion rate from 25% to 60%. Ameyo is one-stop-shop for all our contact center operations.
Joe Jackson,
Director- Business Operations, Dalex Finance
We’re currently the biggest CEP in the emerging markets, built for enterprises to win customers for life and scale business growth.
12 Billion+
Annual engagements over voice, messaging & video
2 Billion+
Queries resolved by AI bots
75 Million+
Hours of conversation enables
700 Million+
People connected in 62 countries
Proud to be leader on G2
Seamless integrations with your favourite software
World-class CX team that supports your success
Read, learn and enlighten from the best learning resources at your disposal
Level up your CX game with Ameyo’s full stack customer engagement platform
Ameyo’s Remote Contact Center Solution has helped us increase our productivity by 60%. It is a very effective solution that helps our agents.
