WhatsApp Business API: The key to seamless customer communication

Ameyo, an official WhatsApp API partner, lets you engage with customers seamlessly on WhatsApp


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    WhatsApp Customers


    Get Started with WhatsApp Business API

    Is Just 4 Steps Away with Ameyo!


    Whatsapp Business Account Creation

    Business shares its official Facebook Business Manager ID and Ameyo creates a WhatsApp Business Account in minutes.

    Whatsapp Step

    Verification and Approval

    Business verifies its Facebook Business Manager ID by submitting business documents such as Company Formation Documents and Taxation Certificates. After the Business Manager ID is verified, a request is sent for WhatsApp account approval.

    Whatsapp Step

    WhatsApp Number Configuration

    Business provides Ameyo with a fresh Whatsapp Number and Whatsapp Display Name to be configured with the mapped Business account. Also, an email id with access to Facebook Account is required to be shared to access WhatsApp Business Account.


    WhatsApp API Go Live Token

    Whatsapp number and display name are approved and verified and the API token is ready to be used.

    Full-stack WhatsApp Business Suite!

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    Benefits of Whatsapp Business API

    End-to-End-Encryption with WhatsApp API

    Keep customer interactions secure with end-to-end encryption

    WhatsApp Business API’s end-to-end encryption ensures the privacy and security of customer interactions, allowing you to confidently send client information and protect customer conversations while adhering to data protection standards. Simplify and enhance your customer communications with ease.

    rich media support in WhatsApp API

    Say goodbye to plain text and hello! Send rich media to customers instead

    Elevate customer engagement by sending multimedia messages, including images, documents, audio, stickers, videos, text messages, and notification templates. Personalize customer interactions by sending them a personalized video or image showcasing products/services. Easily retrieve and send stored or uploaded media using unique media IDs generated after uploading files. Make customer communication less boring!

    Whatsapp business API language support

    Provide Seamless Support in 50+ Languages with Automated Replies

    Communicate with customers in the language they prefer and ensure quick resolutions with template that lets you automate responses. Help customers access information and boost customer satisfaction, brand credibility and at the same time engage in a more personalized way.

    Monitor messages with Whatsapp API

    Monitor conversation and track campaign performance with WhatsApp API

    No more guessing how your campaigns performed. Get key insights about various performance metrics in a single dashboard. Provide your teams with a graphical representation of Business Sent Messages, Received Messages from customers, Business delivered Messages. Improvise and streamline your customer engagement strategy over WhatsApp using in-depth insights.


    Looking For More Than Just Whatsapp Business API?

    Expand your Customer Service reach with Ameyo’s Whatsapp enabled customer engagement solution. WhatsApp is the most preferred chat channel and businesses are now adding it to their existing customer interaction channel firepower to ensure faster & engaging customer service & support interactions. Ameyo enables you to deliver exceptional customer service while achieving a dramatically improved CSAT rate. Want to explore our plug’n’play solution. Click on Know More

    Handbook to Use
    WhatsApp as a Customer Service Channel

    Use-Cases of WhatsApp Business API in Different Industries

    Whatsapp API Ecommerce


    Whatsapp Business API enables businesses to connect with their customers and meet their needs for eCommerce, recruiting, and more through conversational messaging by increasing and driving more conversions and sales.

    It provides scalable, two-way customer care and support.

    Explore more about WhatsApp for E-commerce>>


    Banking & Financial Services

    Conversational Banking is mainstream, and Banks can achieve more through 1:1 conversations. 

    The WhatsApp Business API gives banks the flexibility to use WhatsApp at scale and make conversations more contextual and meaningful.

    With the WhatsApp Business API, customer service teams can connect with customers and collaborate from a shared inbox, automate frequently asked questions, and leverage customer information.

    Explore more about WhatsApp for Banking>> 

    Whatapp API for retail


    WhatsApp Business API allows the retail industry to communicate directly with your customers, either through session messages initiated by your customers or templated messages initiated by them after opt-in is received.

    With WhatsApp Business API, Businesses can boost their customer engagement rates and, at the same time, reduce pressure on their support center. 

    Few use-cases: 

    1. Product back-in-stock reminders
    2. Product recommendations based on recent purchases
    3. Seasonal discounts, offers, and deals
    4. Relevant new products introductions
    Whatsapp API for Travel


    70% of travelers preferred to be notified via messaging

    54% of Millenials prefer messaging to calling for lost luggage and other help

    Ameyo Whatsapp Business API simply integrates back-end and customer relationship systems for the travel industry. It offers more secure and private communication with end-to-end encryption. 

    Whatsapp enables businesses to deliver rich media, including booking confirmations and boarding passes, making it convenient for travelers and guests.

    Whatsapp API for healthcare


    With WhatsApp chat Bots, The healthcare sector strives to provide top-notch healthcare services and quality treatment to meet the need for well-being and save many lives. 

    Hospitals can leverage the immense power of WhatsApp to connect with their patients and serve them with lightning speed.


    • Send Appointment reminders
    • Collaborative research
    • Remote Consultation
    • Payment with a click of a button

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    Ameyo is an official provider of WhatsApp Business API with the ability to integrate and operate the solution on behalf of approved customers. Ameyo not only helps customers get WhatsApp Business API but also provides an end to end plug and play solution for Customer Service, BOTS & ticketing solution with WhatsApp as a channel.


    Users need to connect with WhatsApp Partners like Ameyo to get WhatsApp Business API. Ameyo will ask you to share your official Facebook Business Manager ID to create your account. This will be followed by you verifying your Facebook Business Manager ID by submitting your company documents and taxation certificates. Upon verification, a business number can be configured under the account and an API token is generated.


    No you can only have one Whatsapp Business per account linked to your unique Facebook Business manager.


    You can configure upto 25 phone numbers under your WhatsApp business account.


    No, you cannot send messages to your customers anytime. You can respond to your customer initiated messages within a time window of 24 hours. You can send any type of message in this window- Text, PDF, Audio, or Image without paying any charges. On the contrary, if your business initiates the conversation or responses after 24 hours of a customer’s message, you will be able to send a message template which is paid.


    Yes, you can get your message templates customized per your business requirements.


    The maximum limit is currently set to 250 message templates per WhatsApp business account.