Don’t Limit your Customer Engagement Possibilities to a PBX

Modernize your Contact Center and protect your Legacy Phone investments

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    17+ Years of Experience, 2000+ Customers, 60+ Countries

    Aegon Life

    Why Upgrade your Legacy PBX System?


    Limited and Outdated Features


    Lack of Efficiency


    High Dependency, Less Turnover


    High Infrastructure Cost


    Broken Customer Experience


    No Omnichannel Engagement

    Keep Up with Digitization - Benefits of Transforming your Contact Center

    Fast Track Your TeleSales

    Fast Track Your TeleSales & Collections Productivity

    Widen your customer reach while improving agent productivity with a robust and advanced call center solution.

    Lack of Efficiency

    Provide an Omnichannel Customer Service Experience

    Engage with the customers on their preferred channel to drive happy customer experiences


    Reduce the Cost of Service with AI Readiness

    Serve more customers with fewer agents in less time with AI-powered bots and technology

    Modernize your Business Communication

    Augment Ameyo Call Center Software with your existing Phone Systems

    Omnichannel Customer Engagement Platform

    Omnichannel Call center Software

    No more limiting yourself to only one communication channel. Ameyo’s omnichannel call center software allows your to engage and serve your customers on multiple channels like voice, email, Facebook, WhatsApp, video chat, Twitter, to name a few while provisioning your agents with a unified view of all these interactions on a single screen.

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    Centralized Control of Remote Operations

    Flexible and Remote Ready

    Easily handle your inbound and outbound calls, manage your home agents, monitor agent performance, and drive great customer experiences with a remote call center software. With Ameyo’s WFH solution you can also get the device management report with 15 monitoring parameters to identify gaps and take corrective actions.

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    Don’t Miss Calls after Business Hours

    AI and Integrations Ready

    Augment artificial intelligence and natural language processing (NLP) in your communication stack to smoothen customer interactions. Integrate the chatbots and voice bots to handle routine queries while significantly reducing the service time. Have personalized and contextual conversations with the customers with Ameyo’s plug ‘n’ play CRM and CTI integrations to further improve their experience.

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    Highly Scalable as per Business Requirements

    Highly Scalable as per Business Requirements

    Scale your customer engagement with fewer agents while shortening the average handling time. Ameyo offers you multiple deployment options – on-premise, cloud or hybrid setup with seamless migration as and when needed. Choose the solution that best suits your business requirement and fosters your growth.

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    Drag and Drop IVR and ACD Flow Designer

    Drag and Drop IVR and ACD Flow Designer

    Customize your inbound call flow with an easy to use drag and drop IVR designer. Add personalized prompts, set business hours, enable customer self-service while ensuring your callers are routed to the most qualified agent or department boost first call resolution.

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    Proprietary Dialer Technology

    Proprietary Dialer Technology

    With more than 17 years of experience in the contact center and customer engagement, Ameyo has developed intelligent dialers to take your outbound call management to the next level. Predictive dialer, power dialer, progressive, and preview dialer backed by comprehensive and advanced functionality enable you to increase your connect rates and sales conversion.

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    Contemplating your PBX System Upgrade?

    Contact Center Software Vs PBX

    Star Star Star Star

    Bilegt Tumurkhuyag

    Senior CX Specialist Khan Bank

    The implementation scale was huge with lot of complexity. It was a major task for us to comply with security requirements and other business requirements. The project team worked effortlessly, satisfying all the requirements.
    Star Star Star Star Star

    Kingsley Bennett

    CEO Metro Edge Technologies

    Ameyo's Remote Contact Center Solution has helped us increase our productivity by 60%. It is a very effective solution that helps our agents work remotely with ease.
    Star Star Star Star Star

    Mukund Kulashekaran

    SVP of Business Urban Company

    During COVID-19 transition, Ameyo's team worked to solve all technical problems and ensured that we continue to provide high-quality support to our customers and service partners. They are a business partner in every sense.
    Star Star Star Star Star

    Amit Sharma

    Head of Customer Lifecycle Management Spice Money

    Ameyo helped Spice Money remote contact center agents reach 100% productivity in two week’s time!

    The Ameyo Advantage

    Leader in Customer Experience & Contact Center Solutions

    Work from Home Ready with Ameyo’s Unique Offerings

    Honorable Mention in Gartner Magic Quadrant for 3 Years

    Work from Home Ready with Ameyo’s Unique Offerings

    Awarded Frost & Sullivan Asia Pacific CCI Leadership Award

    Work from Home Ready with Ameyo’s Unique Offerings

    Deloitte Technology Fast 500 ASIA PACIFIC, 2014


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    Take your Customer Experience to the Next level with

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