Industry’s First Mobile Call Center Solution

Full-Scale, Secure Enterprise Call Center on Mobile

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    Enterprise Call Center Now on Mobile


    Zero Agent Infrastructure Needed

    All you need is a Smartphone and Internet – Your Remote Contact Center is ready

    Enterprise-Grade Features

    Complete call center functionality with high call quality – Business as usual

    Ease of Use

    No more productivity loss due to tab toggling – Complete Contact Center Suite

    Comprehensive Remote Monitoring

    Much More than a Cloud telephony solution – Hold your Agents accountable

    Enterprise Ready Security

    No data storage on agent device – Prevent customer data breach


    Infrastructure Monitoring

    Track the health of remote agents’ system and devices

    Remove infrastructure cost with call center app

    Get Past Your Infrastructure Worries

    Minimal Contact Center Infrastructure

    Do not limit yourself with infrastructural constraints. With Ameyo Mobile Call Center Agent Application, let your agents deliver high-quality customer service with just a smartphone and stable internet connection. Ameyo Call Center Mobile Agent backed by mobile WebRTC ensures you do not compromise on voice quality while offering top-notch customer experience.

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    Call Center App Capabilities

    Don’t Compromise on Call Center Capabilities

    Enterprise Ready Features

    Going remote shouldn’t mean a gap in your call center management. The Mobile Call Center Agent application is not your usual call center app as it works as a full-on contact center with dialers to automate your outbound calling, WebRTC for voice quality, CTI integration to access all the customer information along with agent self-tracking for routine tasks – calls handled, number of breaks.

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    Boost agent productivity with Mobile Call Center App

    Boost Your Remote Agent Productivity

    Ease of Use

    Use the Ameyo Call Center Mobile App floating widget to let your agents have quick access to call-related activities while browsing other apps. Agents can simply click-to-dial and even dispose the call from the floating button itself. Additionally, allow the customer service reps to copy and paste data in the toolbar which they can then access in Ameyo.

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    Remote Call Center Operations

    Stay on Top of Remote Call Center Operations

    Comprehensive Performance Monitoring

    Have complete visibility of call center KPIs with campaign level dashlets for making on the go decisions. Since the agents can easily use Ameyo Mobile Application to do post-call activities like marking call dispositions and notes, the supervisors can view the same to change dialing strategies or aligning callbacks.

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    Enterprise-Ready-Security in mobile call center

    Secure Your Customer Data

    Enterprise Ready Security

    Even when the agents are using their own Mobile device to manage customer interactions, call center application ensure complete data security with features like IMEI Whitelisting, the ability to block call recording and screenshots along with secure VPN support. Thus, comply with business regulations at all times.

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    Mobile device with Call Center App

    Overcome Remote Infrastructural Challenges

    Infrastructure Monitoring

    Monitor the health of devices and systems of your remote agents irrespective of their work locations. Managers and supervisors can make use of Ameyo’s contact center application advanced monitoring and reporting capabilities to fetch Device Management Report to identify call failures due to device (mobile) failure and derive and take corrective measures.

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    Call Center application presence management

    Higher Remote Agent Work Adherence

    Session Timeout on Agent Inactivity

    The session on the app will automatically log out when the agent is inactive for a time duration, which can be configured by the supervisor. The session disruption is reported as “Inactivity Auto Logout”  to supervisors to enable precision on agents’ productive hours. Moreover, the agents are nudged to remain active with a notification before the session timeout.

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    Make the Most of

    Ameyo Call Center App Features

    Inbound and outbound Calling
    CTI Integration
    Digital Channels
    Digital Channels
    live chat
    Live Chat
    IMEI Whitelisting
    Superior Call Quality
    Superior Call Quality
    Consistent Metrics Tracking
    Consistent Metrics Tracking
    Dispositions & Notes
    Dispositions & Notes

    Experienced and Trusted by 2000+ Customers worldwide

    Not The Usual Call Center App

    How Ameyo’ Mobile Agent App compares with other Mobile Call Center Solutions

    Watch Ameyo Mobile Agent Application in Action


    See how Spice Money Improved its remote contact center agents productivity in two weeks’ time


    Frequently Asked Questions

    A cloud call center solution in its true sense is a remote call center setup where front line agents can perform regular contact center activities on a Mobile Phone. A mobile call center solution enables businesses to break out form resource constraints and at the same time empowers them to monitor their agent effectively.


    A Call center application must have :-

    • A good internet connection
    • Ability to provide Agent a contextual view
    • Ability to handle both Inbound & Outbound Calls
    • Integration with third party systems/CRM
    • Self Agent Monitoring & Remote monitoring capabilities

    Yes, a modern mobile call center solution enables supervisors to effectively monitor their remote Agents. Real time call monitoring options like confer, transfer, queue management are very important and must have’s for a mobile call center solution.


    Ameyo Mobile Call center solution box offering can be deployed under 48 hours. In case of customization and change of requirement the deployment time may vary.