SOCIAL MEDIA CUSTOMER SERVICE SOLUTION

Initiate Conversations to Increase Your Customer Base with Social Media Customer Service

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    Aegon Life
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    ZOHO
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    Provide Quick Support

    Provide Quick Support

    Create conversation automatically with Ameyo Call Center Software when a customer reaches you on Facebook, Twitter, WhatsApp, WeChat, Viber or LINE. Enable agents to resolve customer query on the same interface without having to switch to another tab.

    Build Relationship with Customer

    Build Relationship with Customer

    With Social Media Customer Service Solutions personalize your conversation with customers and make it convenient for them to reach you. Delight them with quick response and inspire loyalty.

    Gain Valuable Insight

    Gain Valuable Insight

    Engage with your customers and interact with them on social media. Reduce the login time into any channel and manage these activities on the unified agent desktop.

    Handle Issues Efficiently

    Handle Issues Efficiently

    Social Media Customer Service Solutions allows add notes to the conversations to reduce waiting time and quickly get the context of the conversation, this helps the agents resolve the issue faster.

    Start Your Own Call Center with Omnichannel Customer Engagement Platform

    voice
    Voice

    Manage inbound and outbound calling to make each interaction count. Get contextual data of each conversation with live recording

    email
    Email

    Respond faster to emails via automatically generated interactions and delight your customers with quick response

    webchat
    Chat

    Use Web Chat, In-App Chat and, Chat Messenger to initiate and receive interactions from your customers

    whatsapp-ebook

    EBOOK

    Handbook to Effectively Use WhatsApp for Customer Service

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