Logo
Ameyo and Exotel Announce Merger
info@ameyo.com

SOCIAL MEDIA CUSTOMER SERVICE SOLUTION

Initiate Conversations to Increase Your Customer Base with Social Media Customer Service

Ola
Aegon Life
SC
BYJU'S
ZOHO
swiggy
Provide Quick Support

Provide Quick Support

Create conversation automatically with Ameyo Call Center Software when a customer reaches you on Facebook, Twitter, WhatsApp, WeChat, Viber or LINE. Enable agents to resolve customer query on the same interface without having to switch to another tab.

Build Relationship with Customer

Build Relationship with Customer

With Social Media Customer Service Solutions personalize your conversation with customers and make it convenient for them to reach you. Delight them with quick response and inspire loyalty.

Gain Valuable Insight

Gain Valuable Insight

Engage with your customers and interact with them on social media. Reduce the login time into any channel and manage these activities on the unified agent desktop.

Handle Issues Efficiently

Handle Issues Efficiently

Social Media Customer Service Solutions allows add notes to the conversations to reduce waiting time and quickly get the context of the conversation, this helps the agents resolve the issue faster.

Start Your Own Call Center with Omnichannel Customer Engagement Platform

voice
Voice

Manage inbound and outbound calling to make each interaction count. Get contextual data of each conversation with live recording

email
Email

Respond faster to emails via automatically generated interactions and delight your customers with quick response

webchat
Chat

Use Web Chat, In-App Chat and, Chat Messenger to initiate and receive interactions from your customers

whatsapp-ebook

EBOOK

Handbook to Effectively Use WhatsApp for Customer Service

Download Ebook View All Ebooks

Related Resources

Is Google’s Business Messages Better Than Website Chat?

With the world being hit by COVID-19, businesses are changing the way they advertise about their brands and win new customers. Digit...

How to use WhatsApp Business for Education Sector

Technology has taken over our lives completely – whether personal or professional. Just like that Education or schooling has n...

Embracing Video Chat in the Contact Center business – Why Now?

While the world is stuck with COVID-19 pandemic, home visits and personal meetings are fading away. Today’s climate is surrounded by...