Customer Service Email

Smoothen your customer service process using customer service email to create conversation for every email interaction

    Book My Fast, Non-obligatory Demo Now!
    By submitting this form, you agree to Ameyo's Privacy Policy

    Ola
    Aegon Life
    SC
    BYJU'S
    ZOHO
    swiggy
    Handle Issues Efficiently

    Increase Agent Efficiency

    Customer service email management software allows to add a note or reply to an email on Unified Agent Desktop and manage the interactions coming from multiple channels. This data could be accessed by the agent, supervisor or admin at any level and can be monitored as and when required.

    Customer Preference

    Canned Response

    Email Management Software for Customer Service reduces human error with canned responses and eliminate the mundane task of replying to the same query multiple times a day. An automatic reply could be generated for specific queries, thus increasing agent’s efficiency.

    customer-reach

    Increase Customer Reach

    Be where your customer wants you to be. Customers are seeking different platforms to communicate with your business, enable them with email, web chat, or social media through easy integration with Ameyo Omnichannel call center software.

    email-notification

    Email Notification

    Get notified on email when a new conversation is created. Agents will be informed when a new interaction is attached to the new or existing conversation and they can access this data to be better equipped and resolve the query.

    Be Where Your Customers Are With An Omnichannel Customer Engagement Platform

    voice
    Voice

    Manage inbound and outbound calling to make each interaction count. Get contextual data of each conversation with live recording

    webchat
    Chat

    Use Web Chat, In-App Chat and, Chat Messenger to initiate and receive interactions from your customers

    social-media
    Social Media

    Connect with your customers on social media platforms and be responsive to each interaction personally

    whatsapp-ebook

    EBOOK

    Handbook to Effectively Use WhatsApp for Customer Service

    Download Ebook View All Ebooks

    Related Resources

    How To Design Smooth Customer Journey With Omnichannel Contact Center

    Delivering impressive customer service is better said than done, yet organizations are leaving no stone unturned to provide a memora...

    Bidding Adieu to Legacy Call Center Application for Omni-Channel Experience

    I cannot help but compare legacy call center application to a Paleolithic man, who had to rely on primitive methods and tools to sur...

    How to Enhance your Customer Experience with Social Media Monitoring

    Mr. Henry after having a bad experience on a dinner date with his wife in a multi cuisine restaurant indulged in a conversation with...