Compiled and designed by industry experts, our repository of e-books cover the inside and out of the contact center industry, future of customer experience and Artificial Intelligence.
The roundtable discussion in association with Brainalytics themed “CX Impact DigiTalks: Digital Transforma...
The 4 lessons for Customer Engagement that businesses need to inculcate in their model to stay pertinent to customers.
In this e-book we have discussed the success stories of 3 BPOs that are Globiva, iMarque, Transact Global, how they have grown their business and improved numbers using Ameyo’s Solutions.
Complete guide on how the contact center industry is transforming in APAC, Africa, and India
Step-by-step guide to deploy CTI technology in your call center
In light of the COVID-19 pandemic, we have seen customers’ buying behavior change.
Africa is on its way to become a competitive destination for the business process outsourcing (BPO) industry.
WhatsApp as a messaging platform has garnered tremendous popularity in the last couple of years.
COVID-19 has brought unprecedented challenges for all businesses across industries.