4 Key Elements of Digital Transformation: Drive Customer Experience for BFSI Sector
The roundtable discussion in association with Brainalytics themed "CX Impact DigiTalks: Digital Transformation in BFSI Sector" aimed to gather CX leaders in the industry for an indispensable debate on how digital transformation redefining the customer experience in the future.
This e-book will help you visualize and explore how the tech leaders are strengthening their digital and the kind of connectivity they are building for the future.
The ebook focuses upon:
- Changes brought about in CX because of the COVID 19 pandemic.
- Importance of customer centricity & delivering a seamless customer experience
- BFSI: The Era of Intelligent Collaboration
- How Digital Transformation is redefining the BFSI sector
Is your BFSI ready for the better normal? Book a Demo!