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Ameyo and Exotel Announce Merger

Communication Platform as a Service

Create positive customer experiences across different channels

Customer Engagement Platform - Trusted by 2000+ Enterprises in 60+ Countries

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ZOHO
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Our Offerings

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WhatsApp for Business

Solution makes interaction with customers easy by providing you the tools to automate, quickly respond to queries, and manage issues seamlessly with end to end encryption.

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Google's Business Messages

Ameyo’s Google Business Messaging helps you create a positive brand image and get an edge over your competitors with improved customer experience and reduced cost.

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AI VoiceBot

Ameyo’s AI enabled conversational Voice Bot can be used to seamlessly perform two way interactions. The entire automated conversation is human-like and personalized. It is the future of customer service.

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EXPERIENCE LIVE DEMO
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Drishti Cloud IVR

Ameyo’s Hosted IVR is the most economical, value-driven incoming contact center hosted over the Internet; used to route customer calls efficiently – which has emerged as a business necessity.

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Business advantages of Ameyo ComPaaS

Data-Security

Trustworthy enterprise grade Security

Industry-best encryption to protect your data ensuring that only the right people have its access

Powerful Game changing technologies

NexGen emerging technologies like AI, ML and Big Data, and services like ASR, NLP etc. pioneering advance ways to solve big problems

Cost-Optimization

Ideal quality with Nominal pricing

Perfect combination of cost, quality and sustainability to meet your overall communication requirements (as billing is tied to actual usage)

No-Omnichannel-Engagement

Serve Customers Across Channels

Have absolute multichannel support, be it Voice, Video, Email, Chat or Messaging

integration

Seamless Integration & Customization

Increase or decrease your IT resources flawlessly to meet your business demands without any complications

Outsource-Infrastructure-Maintenance

Zero IT infrastructure

Eliminate your worry about additional unwanted space in your premises for huge IT infrastructures

The Ameyo Platform - Built for All

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Pay as you Go
Lack of Efficiency
End-to-End Encryption
integration
Seamless Integration
IVR-Call-Routing
Customized Conversation Flow
Personalized Prompts
Personalized Prompts
Outsource-Infrastructure-Maintenance
Minimum Infrastructure
After-Business-Hour
24/7 Availability
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Channel Specific Loggers
Report-Dashboard
Interactive Dashboards
Multi-level IVR
Smart Routing

The Ameyo Advantage

Leader in Customer Experience & Contact Center Solutions

Work from Home Ready with Ameyo’s Unique Offerings

Honorable Mention in Gartner Magic Quadrant for 3 Years

Work from Home Ready with Ameyo’s Unique Offerings

Awarded Frost & Sullivan Asia Pacific CCI Leadership Award

Work from Home Ready with Ameyo’s Unique Offerings

Deloitte Technology Fast 500 ASIA PACIFIC, 2014

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Take your Customer Experience to the Next level with

Ameyo's Customer Engagement Platform

Frequently Asked Questions

Platform as a service (PaaS) or platform-based service is a complete development and deployment environment in the cloud, with resources that enable you to deliver everything from simple cloud-based apps to sophisticated, cloud-enabled enterprise applications. It allows users to develop, run, and manage applications without the complexity of building and maintaining the infrastructure typically associated with developing and launching an application.

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Communications platform as a service (CPaaS) is a cloud-based platform that enables developers to add real-time communications features (voice, video, chat, and messaging) in their own applications without building back-end infrastructure and interfaces.

CPaaS is primarily focused on supporting and further enriching customer communication channels and is a useful technology for businesses of all sizes. Enterprises can integrate real-time communications without owning or building a system. Thus It saves money and time because companies no longer need to invest in developing their own solutions, allowing resources to be spent on developing the core business.

More than 75% of the enterprises are looking after digital transformation & CPaaS(Ameyo ComPaaS) is an important link in this age of digital transformation.

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Ameyo ComPaaS offers developers an easy-to-use cloud-based platform with a comprehensive set of telecommunications functions, which can be seamlessly incorporated into any type of application. Ameyo ComPaaS gives developers and innovators the freedom to build any voice- and/or SMS-enabled applications they can think of!

Ameyo ComPaaS provides Pay as you go offerings, wherein there are No upfront hardware or software costs. In some cases, no contracts, commitments, or subscription fees as billing is tied to actual usage. Hence, reducing the overall cost structure.

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After signing up for an Ameyo Cloud account via “Register” or “Start my free trial” and accessing the Ameyo ComPaaS dashboard, you can request complimentary credit from our Sales team, by choosing the desired plan. This will help you to get started familiarizing yourself with the dashboard and the platform resulting in building/testing your initial application.

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