WhatsApp Business API
Engage with your customers seamlessly with WhatsApp API for business. Get WhatsApp API for your business or clients in seven days!
Is Just 4 Steps Away with Ameyo!
Whatsapp Business Account Creation
Business shares its official Facebook Business Manager ID and Ameyo creates a WhatsApp Business Account in minutes.
Verification and Approval
Business verifies its Facebook Business Manager ID by submitting business documents such as Company Formation Documents and Taxation Certificates. After the Business Manager ID is verified, a request is sent for WhatsApp account approval.
WhatsApp Number Configuration
Business provides Ameyo with a fresh Whatsapp Number and Whatsapp Display Name to be configured with the mapped Business account. Also, an email id with access to Facebook Account is required to be shared to access WhatsApp Business Account.
WhatsApp API Go Live Token
Whatsapp number and display name are approved and verified and the API token is ready to be used.
Ensure Customer Privacy with End-to-End Encryption
Make your customer interactions simple, secure, and reliable. WhatsApp API offers end-to-end encryption between your business and customers. It enables you to securely send client information and protect your customer accounts with WhatsApp’s built-in end-to-end encryption. This ensures compliance with robust data protection standards.
Rich Media Support To Send Invoices, Tickets, brochures, and Much More
WhatsApp business API allows you to send multimedia messages to ensure exceptional customer engagement . It supports Images, Documents, Audio, Stickers, and Video files along with text messages and notification templates. By uploading your multimedia files, a media ID gets created against each file uploaded. You can use these media IDs to retrieve stored or uploaded media. Send these multimedia messages to your customers and ensure an unprecedented customer experience.
Handbook to Effectively Use WhatsApp for Customer Service
Supports 50+ Languages: Automated Notifications, Alerts, and Quick Replies
WhatsApp API supports more than 50 languages and lets you choose your preferred language to connect with your customers. Powered-up with enhanced automation tools, it ensures quick and sorted responses with templates that let you automate business responses. You can also let your customers know that you are currently unavailable to respond to the incoming queries. Greeting or welcoming messages can also be created using WhatsApp business API.
WhatsApp API Message Monitoring
With WhatsApp business API, you can fetch essential information about various performance metrics on insights Dashboard. These dashboards provide a graphical representation of Business Sent Messages, Received Messages from customers, Business delivered Messages. You can use this information to improvise and streamline your customer engagement strategy over WhatsApp.
Looking For More Than Just Whatsapp Business API?
Expand your Customer Service reach with Ameyo’s Whatsapp enabled customer engagement solution. WhatsApp is the most preferred chat channel and businesses are now adding it to their existing customer interaction channel firepower to ensure faster & engaging customer service & support interactions. Ameyo enables you to deliver exceptional customer service while achieving a dramatically improved CSAT rate. Want to explore our plug’n’play solution. Click on Know More
Check WhatsApp As A Customer Support Tool
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Whatsapp Business API
Ameyo is an official provider of WhatsApp Business API with the ability to integrate and operate the solution on behalf of approved customers. Ameyo not only helps customers get WhatsApp Business API but also provides an end to end plug and play solution for Customer Service, BOTS & ticketing solution with WhatsApp as a channel.
You can request Ameyo to provide you with a WhatsApp business API integration. Ameyo will ask you to share your official Facebook Business Manager ID to create your account. This will be followed by you verifying your Facebook Business Manager ID by submitting your company documents and taxation certificates. Upon verification, a business number can be configured under the account and an API token is generated.
No you can only have one Whatsapp Business per account linked to your unique Facebook Business manager.
You can configure upto 25 phone numbers under your WhatsApp business account.
No, you cannot send messages to your customers anytime. You can respond to your customer initiated messages within a time window of 24 hours. You can send any type of message in this window- Text, PDF, Audio, or Image without paying any charges. On the contrary, if your business initiates the conversation or responses after 24 hours of a customer’s message, you will be able to send a message template which is paid.
Yes, you can get your message templates customized per your business requirements.
The maximum limit is currently set to 250 message templates per WhatsApp business account.