Engage on Cloud

The most secure, simple and scalable Cloud Based Contact Center

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    Reasons to go on Cloud with Ameyo

    Win more customers and orchestrate seamless  customer journeys with a cloud based contact center software that grows with you

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    PCI-DSS Compliant

    Ameyo offers a PCI DSS compliant public cloud environments for India, APAC, Africa & Middle East

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    ISO 27001 Certified

    Ameyo being ISO 27001 certified abides by the Information Security Standard

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    ISO/IEC 27018 Certified

    Ameyo adheres to the Code of practice for protection of Personally Identifiable Information in public cloud

    Simplicity for the user. Rich functionality for the Business.

    Inbound and Outbound
    Inbound and Outbound

    Increase FCR and and connect rate with advanced computer telephony capabilities and features

    Integration
    Smart Routing

    Automate inbound call routing to ensure first contact resolution and boost customer satisfaction

    Agent-Empowerment
    Agent Empowerment

    Tools and technology to make the agent’s life easy with no compromise on customer service

    Business-Integrations
    Business Integrations

    Never lose context of a conversation with seamless call center integrations

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    Reporting and Monitoring

    Dashboards and custom reports to measure what matters

    Security-Compliance
    Security and Compliance

    Data security with a PCI DSS compliant and ISO 27001 and ISO/IEC 27018 Certified cloud-based environment

    CUSTOMER SUCCESS STORY

    “We have been using Ameyo for more than a decade now. It is a perfect call center solution and is a CRM in itself. Ameyo is a perfect cloud solution for us and we see no challenge even if we scale up to 20,000 requests.”

    MANOJ SHARMA, Business Head, Consumer Experience – UrbanClap

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    Ameyo Cloud Based Contact Center

    6 Billion

    Calls Handled

    2,000+

    Global Clients

    24 Hours

    Global Support

    Experienced and Trusted by 2000+ Customers worldwide