Regulations and Compliance

Meet all the Call Center Regulations and Compliance like, PCI DSS Compliance with Out-of-the-box Ameyo Features

Ameyo Platform > Call Center Compliance & Regulations

Regulatory Needs for Data Storage

Archive Omni-Channel Interactions for a longer duration as per Regulatory Environment. Automatic Archival of all Voice, Email and other interactions in compressed format with an easy retrieval at a later time to address security for your customers.

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PCI DSS for Financial Transactions

Achieve PCI-DSS compliance with out of the box features from Ameyo Platform. DTMF Tone Masking, 256-bit Encryption for Voice logs, Third Party Payment Gateways Integrations with SSL, Number Masking, Recording Control API and many other such features to ensure PCI DSS Compliance.

Prevent Data Leaks with Number Masking

Secure customer’s data from agents and supervisors to provide a safe online transaction setup to your customers. Increase customer loyalty with number masking and protect your customers from data theft. Protect private information on calls and texts ensuring high security, call tracking, and analytical reports.

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CUSTOMER SUCCESS STORY

Gulf African Bank

Discover how a leading African Bank revamped their case management processes to get the customer issues resolved in a much quicker way.

A Powerful Call Center Platform

Collaboration

Business Continuity

High Availability and Disaster Recovery to ensure maximum up-time

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Ameyo Apps

Do More with Ameyo, easy to install and configure Applications for different Business Objectives

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Application Security

Enterprise Grade Security Features and Best Practices to address vulnerabilities

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