Ameyo Cloud Based Call Center Software | Call Center Technology

Cloud based Call Center Software

Setup a world-class contact center within minutes

Ameyo cloud based call center software focuses on customer engagement and not just customer support by providing you with contextual information for every customer interaction across multiple channels.
  • Multichannel Support
  • Easy to deploy
  • Easy CRM Integration
  • Hassle free scalability

Trusted by over 2000 companies across 60+ countries

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Why Business choose Ameyo

Start Easy

  • Call Center in 24 hrs
  • Pay-As-You-Go
  • No IT Infrastructure Costs

Scale Fast

  • Faster Time to Market
  • Increase Agents quickly
  • Easy Migration: Cloud-to-Premise

Hassle Free

  • Internal Chats
  • Smooth Integrations
  • Quality Compliance

Feature Rich Solution

So, move beyond silos and align your organization to achieve the shared goal of superior customer service.

Automatic Call Distribution (ACD)

Balanced Query distribution irrespective of locations

Skill-based Routing

Route the customer query to right agent for better support

Interactive Voice Response (IVR)

Configurable Multi-level ivr with DTMF to direct queries to right agents

WebRTC

Enables voice communication between agent browser and call server

Auto Dialer

Get the best of Progressive Dialer, Preview Dialer and Predictive Dialer.

Voicelogger

Record interactions for quality & compliance

Voice Blast

Mass communication and announcements

CRM Integration

One-click integration with the leading third party vendors

Knowledge Base

Enhanced FCR with Agent access to Knowledge repository

URBAN CLAP

“We have been using Ameyo for more than an a decade now. It is a perfect call center solution and is a CRM in itself. Ameyo is a perfect cloud solution for us and we see no challenge even if we scale up to 20,000 requests.”

MANOJ SHARMA

Business Head, Consumer Experience – UrbanClap