Ensure Higher Call Connect Rate with Automated Dialing

Skip the machines to let your agents have qualified conversations

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    Trust of 7100+ Enterprises in 60+ Countries

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    Aegon Life
    SC
    BYJU'S
    ZOHO
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    We’re currently the biggest CEP in the emerging markets, built for enterprises to win customers for life and scale business growth.

    12 Billion+

    Annual engagements over
    voice, messaging & video

    2 Billion+

    Queries resolved
    by AI bots

    75 Million+

    Hours of
    conversation enables

    700 Million+

    People connected
    in 62 countries

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    Prospect

    Increase lead penetration to widen your reach

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    Qualify

    Configure dialer settings and integrations for contextual interactions

    Nurture

    Nurture

    Schedule callbacks & timely reminders for better followups

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    Convert

    Configurable workflows to increase conversion rate

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    PROSPECT
    Dial More, Connect More

    Automate the dialing to save agents’ time and increase the number of calls per agent while widening your lead penetration and outreach. Detect when there is a live person on the call rather than an answering machine and connect to the call center agent when the former is true. Thus, bypassing the machines to increase your call connect rate.

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    QUALIFY
    Let the Agents have Contextual Conversations

    Vary the pacing ratio along with lead prioritization help the agents qualify the leads better. Additionally, allow the agents to view customer data like past purchases, existing portfolios, pending orders, etc using CRM and CTI integration. Having this information increases conversion rate by letting the agents have personalized and contextual conversations

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    NURTURE
    Ensure Frequent Follow-Ups

    Agents can schedule callbacks to followup with prospects and customers. At the same time, they also have the option to redial if the call disconnects due to some reason. Moreover, filter all the missed calls to be dialed out again for effective missed call management. Marking call dispositions and taking down call notes further improves follow-up conversations and helps the agents build a rapport with the customer.

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    CONVERT
    Increase Sales Conversions

    Lead prioritization, knowing the best time to call, timely followups, contextual conversations, configurable workflows – all of these are means to achieve the end i.e. gaining more customers while increasing the agents’ productivity.

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    Ameyo Call Center Software: Feature Highlights

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    Multiple Dialing Modes
    intelligent-call
    Intelligent Call Assignment
    call-scheduling
    Call Scheduling
    answering-machine
    Answering Machine Detection
    lead-management
    Lead Management
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    Missed Call Management
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    CRM & CTI Integration
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    Advanced Monitoring & Reporting
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    Call Dispositions & Notes
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    Blended Campaigns

    Ready to Increase your Lead Penetration by more than 300%?

    Proud to be leader on G2