Click to Call
Save your Agent Calling time with an easy and simple click to dial solution from Ameyo
Trust of 7100+ Enterprises in 60+ Countries
We’re currently the biggest CEP in the emerging markets, built for enterprises to win customers for life and scale business growth.
12 Billion+
Annual engagements over
voice, messaging & video
2 Billion+
Queries resolved
by AI bots
75 Million+
Hours of
conversation enables
700 Million+
People connected
in 62 countries
What is Click to Call?
Click to Call or Click-to-Dial is an advanced telephony solution feature. It lets you dial a customer’s number by just clicking on the number, without the need of manually dialing. Ameyo’s click to call solution adds to agents’ productivity by saving their time to dial out customer numbers. This cuts manual tasks for Agents and leads to a dramatic improvement in agent productivity.
Why Agents love Click to Dial Feature?
No Manual Dialing
Improved Operational Efficiency
Improved Lead Conversion
No Missed Calls
Improved Customer Engagement
Enhanced Customer Experience
Click to Call Solution
for CRM
When customers fill in their contact number on a form or link on your website, Ameyo’s click to call API fetches the number and allows your agents to click on it for instant dialing. Ameyo Offers Click to Call API integration with all third party systems
Click to Call Solution
for App
Ameyo’s click to dial solution can also be integrated with your application and allows your agents to quickly dial out with a single click. Customers can also connect with your business with just a single click on the number shown on your user app.
Click to Call: The Ultimate Virtues
Hassle-Free Tracking
Keep a stringent track on your customer interactions and call context with our click to talk solution.
Call Recording
Record every call to ensure the call quality and agents’ performance. The recorded calls can also be used to train new agents.
Customized Reporting
Get detailed reports for all metrics important to your business with Ameyo’s customized reports. You can also analyze real-time data on dashboards.
CRM integration
Ameyo’s click to talk solution can be integrated with all major CRMs- MSD, ZohoDesk, Freshdesk, LeadSquared, Kapture, Salesforce, and more.
Ready to Setup Your Omnichannel Contact Center?
Ameyo empowered Awash Bank with an end-to-end system
Ameyo empowered us with an end-to-end system that was easy to use. Furthermore, we were delighted with the capability of the solution to match to our specific business processes and enhance our customer experience
Yohannes Tsegaye
Director, Customer Experience Directorate | Awash Bank
Ameyo is a feature-rich solution with several integration capabilities
We have been using Ameyo to handle our calling operations and the journey has been really good so far. It is a feature-rich solution with several integration capabilities, which truly makes Ameyo our first-ever choice in contact center solutions space. What further aligns Ameyo with us is our shared vision of expanding in the Middle East region and I am sure Ameyo will help HalaSat in the mission.
AlHashem
Contact Center Manager
We are really pleased to use Ameyo’s service, especially the salient feature of VoiceBot
We are really pleased to use Ameyo’s service, especially the salient feature of VoiceBot which is enabling Human Line Conversation. Our customers interact with Ameyo’s VoiceBot by perceiving it as a Liveperson, so they respond in a similar way. Moreover, we can able to achieve a 40% cost saving on operational costs due to automated calls.
Thanks a lot for the Wonderful Product.
Special Thanks to the team for patiently handling our request & delivering beyond expectations.
Kumar Konar
Collection Head
Ameyo helped Gulf African Bank make their business more efficient and profitable by offering them unique solution
At GAB we have had the pleasure to use the system for about 2 years now. Overall, it has been able to meet the desired expectations that we had as well as improved our quality of service.
Phidelis Mwarenge
Contact Center Team Leader
Metro Edge Technologies increases its productivity by 60%
Ameyo’s Remote Contact Center Solution has helped us increase our productivity by 60%. It is a very effective solution that helps our agents
Kingsley Bennett
CEO
Khan Bank chooses Ameyo because of its highly efficient, flexible, and secure solution
The implementation scale was huge with lot of complexity. It was a major task for us to comply with security requirements and other business requirements. The project team worked effortlessly, satisfying all the requirements.
Bilegt Tumurkhuyag
CX Senior Specialist
Frequently Asked Questions
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