Drishti Cloud IVR
Level Up your CX Game with IVR over Cloud
The most Economical and Value driven, incoming contact center over cloud
Trust of 2000+ Enterprises in 60+ Countries
Hosted IVR Software to Transform Inbound Call Management
Be there for Customers
Intelligent routing to boost customer satisfaction
Be Perceived as an Enterprise
Enhance your brand image with holistic customer care
Live Insightful Monitoring
Real-time understanding of customer needs
Configurable workflows to increase conversion rate
BE THERE FOR CUSTOMERS
Never Miss a Business Lead
Respond to all calls and address customer queries professionally. Reduce caller waiting time and direct them to the concerned department or agent if required
BE PERCEIVED AS AN ENTERPRISE
Position as an Enterprise
Make your company appear larger than it actually is while enhancing your company’s image and gaining loyal customers using a holistic customer care system.
LIVE INSIGHTFUL MONITORING
Listen to Your Customers
Listen to actual conversations happening live or previous recordings to understand the true voice of the customers and the quality of customer handling experience
No need for big, traditional infrastructure
As the complete setup is over the cloud, you do not have take burden or worry about additional, unwanted space in your premises for huge IT infrastructures
Hosted IVR Solution for High Customer Satisfaction
List of Hosted IVR Features to improve inbound call center experience
Customized IVR Call Flow
Drag and Drop IVR Designer
IVR Self Service
IVR Call Routing
Flexible Deployment model
Office Hour Management
Call Reporting & Dashboards
Are you ready to delight your customers?
We are really pleased to use Ameyo’s service, especially the salient feature of VoiceBot
We are really pleased to use Ameyo’s service, especially the salient feature of VoiceBot which is enabling Human Line Conversation. Our customers interact with Ameyo’s VoiceBot by perceiving it as a Liveperson, so they respond in a similar way. Moreover, we can able to achieve a 40% cost saving on operational costs due to automated calls.
Thanks a lot for the Wonderful Product.
Special Thanks to the team for patiently handling our request & delivering beyond expectations.
Ameyo helped Gulf African Bank make their business more efficient and profitable by offering them unique solution
At GAB we have had the pleasure to use the system for about 2 years now. Overall, it has been able to meet the desired expectations that we had as well as improved our quality of service.
Contact Center Team Leader
Metro Edge Technologies increases its productivity by 60%
Ameyo’s Remote Contact Center Solution has helped us increase our productivity by 60%. It is a very effective solution that helps our agents
Khan Bank chooses Ameyo because of its highly efficient, flexible, and secure solution
The implementation scale was huge with lot of complexity. It was a major task for us to comply with security requirements and other business requirements. The project team worked effortlessly, satisfying all the requirements.
CX Senior Specialist
Unitel embarks on a journey of digital transformation with Ameyo
Since deploying Ameyo solution – IVR interactions increased almost 20%, taking from physical and costly agents to self-service. The way we configure the IVR system is very smooth and drag & drop and doesn’t involve IT & engineers.
Chief Information Officer
Globiva’s overall conversions have gone up by 12-15% using Ameyo’s Omnichannel Solution
Globiva’s overall conversions have gone up by 12-15% using Ameyo’s Omnichannel Solution. It provides tremendous data utilization and configuration capabilities that makes it a choice for premium service providers. We are using this solution for our international as well as domestic processes for its shortest response time and amazing dialer capabilities.
Vikram Singh Nathawat
Director and Co-Founder