Drishti Cloud IVR
Level Up your CX Game with IVR over Cloud
The most Economical and Value driven, incoming contact center over cloud
Trust of 2000+ Enterprises in 60+ Countries
Hosted IVR Software to Transform Inbound Call Management
Be there for Customers
Intelligent routing to boost customer satisfaction
Be Perceived as an Enterprise
Enhance your brand image with holistic customer care
Live Insightful Monitoring
Real-time understanding of customer needs
Minimum Infrastructure
Configurable workflows to increase conversion rate
BE THERE FOR CUSTOMERS
Never Miss a Business Lead
Respond to all calls and address customer queries professionally. Reduce caller waiting time and direct them to the concerned department or agent if required
BE PERCEIVED AS AN ENTERPRISE
Position as an Enterprise
Make your company appear larger than it actually is while enhancing your company’s image and gaining loyal customers using a holistic customer care system.
LIVE INSIGHTFUL MONITORING
Listen to Your Customers
Listen to actual conversations happening live or previous recordings to understand the true voice of the customers and the quality of customer handling experience
MINIMUM INFRASTRUCTURE
No need for big, traditional infrastructure
As the complete setup is over the cloud, you do not have take burden or worry about additional, unwanted space in your premises for huge IT infrastructures
Hosted IVR Solution for High Customer Satisfaction
List of Hosted IVR Features to improve inbound call center experience