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  After the success of Conversations’ 19 in Zambia and Zimbabwe, it was time to move on to the Middle East (ME). We started our ME leg with the city whi...

Contact center technologies and trends are emerging all over Africa and Kenya & Ghana are leading the change. Ameyo is excited to announce the launc...

The banking and financial sector has undergone some major changes in the last decade or so. With the customers becoming more informed and tech-savvy, th...

CX Conclave 2017 recently concluded on November 17 at the Holiday Inn International Airport Hotel in Mumbai. The organizers, Goldman Communications, cal...