How to Ace your Customer Support
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About Pravin
Pravin is a Sr. member of the support team at Ameyo. Recognized throughout his career for being a visionary operations leader, leveraging in-depth knowledge, he brings in more than a decade of experience in Contact center technology and customer experience.
Key Highlights from the Episode
- Evolution of customer support expectations – voice to omnichannel
- Differentiating between Direct and Partner support
- Support process for Enterprise and startups
- Building a global customer support team
- Ways to empower your partners and customers
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Mansi Bhatia
Presenter
