How to Make Remote Working a Success for BPOs

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About Suresh

Suresh is a post-graduate in commerce and has over 17 years of experience in overall strategic, operational responsibility, business development, including setting the vision, creating and implementing strategies for the company. He is good at managing IT Savvy companies and his expertise spans strategic planning, information management, financial resource management, and product development

Key Highlights from the Episode

  • Tackling the challenges of remote working during a pandemic
  • How to empower your workforce to work from home
  • Driving customer satisfaction with remote customer experience
  • Role of technology in the pandemic era
  • Post-pandemic trends and strategy

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Sachin Bhatia