Go beyond PBX and traditional call center. Its time to move to a well-integrated solution. Be it sales, customer service, or support, you can do all that with Ameyo’s advanced call center features such as dialers, IVR, ACD, to name a few. Our functional product bundles help businesses manage their inbound and outbound operations in a well-integrated manner while improving sales conversions and customer satisfaction.
Being one of the best call center software provider in Indonesia, Ameyo offers multi-layered security features. The platform is PCI DSS compliant along with being ISO 27001 and ISO/IEC 27018 Certified. By adhering to the call center security best practices and implementing strict physical and environmental security controls, Ameyo is the most secure platform.
Engage with your prospects and customers on their favorite channels. Voice, Email, Chat, WhatsApp, Facebook, Twitter – you name it and we have got it. Not just that, with Ameyo’s omni channel call center solution, your agents can get a 360-degree view of the customer and offer a personalized customer experience.
Do away with silos and provide your agents and customers with a seamless experience by easily integrating Ameyo’ call center solution with your existing CRMs or other third-party systems. Allow the agents to view customer information while on a live call using CTI integration along with the ability to easily edit or update the information to be entered into the CRM.
Choose the call center deployment setup that works best for your business. Barantum call center solution alternative Ameyo provides you with an option to set up a cloud call center, on-premise, or a hybrid model. Not only that, but you can also overcome the challenges of remote working with Ameyo’s array of WFH solutions for remote agents.