Your Best Alternative to

Barantum

Over 100 brands in Indonesia trust Ameyo’s secure, powerful and easy-to-use Call Center Software for customer interaction management

Trusted by 2000+ Customers Across 60+ Countries

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Simplifying Customer Interaction Management with Ameyo

Ameyo Vs Barantum Call Center Software for customer service management

All-in-One Modern Call Center Suite

Go beyond PBX and traditional call center. Its time to move to a well-integrated solution. Be it sales, customer service, or support, you can do all that with Ameyo’s advanced call center features such as dialers, IVR, ACD, to name a few. Our functional product bundles help businesses manage their inbound and outbound operations in a well-integrated manner while improving sales conversions and customer satisfaction.

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Inbound Call Center

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Outbound Call Center

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Blended Call Center

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Protect your Customer Information

Being one of the best call center software provider in Indonesia, Ameyo offers multi-layered security features. The platform is PCI DSS compliant along with being ISO 27001 and ISO/IEC 27018 Certified. By adhering to the call center security best practices and implementing strict physical and environmental security controls, Ameyo is the most secure platform.

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PCI DSS Compliant

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ISO 27001 Certified

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ISO/IEC 27018 Certified

Engage with Customers on Their Preferred Channel

Engage with your prospects and customers on their favorite channels. Voice, Email, Chat, WhatsApp, Facebook, Twitter – you name it and we have got it. Not just that, with Ameyo’s omni channel call center solution, your agents can get a 360-degree view of the customer and offer a personalized customer experience.

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Omnichannel Engagement

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Unified Agent Desktop

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Personalized Interactions

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Let All your Systems Work in Sync

Do away with silos and provide your agents and customers with a seamless experience by easily integrating Ameyo’ call center solution with your existing CRMs or other third-party systems. Allow the agents to view customer information while on a live call using CTI integration along with the ability to easily edit or update the information to be entered into the CRM.

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CRM Integration

Configurable

CTI Integration

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Contextual Conversation

Flexible Deployment Options

Choose the call center deployment setup that works best for your business. Barantum call center solution alternative Ameyo provides you with an option to set up a cloud call center, on-premise, or a hybrid model. Not only that, but you can also overcome the challenges of remote working with Ameyo’s array of WFH solutions for remote agents.

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Multiple Setup Options

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Remote Call Center

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Mobile Call Center

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Securely engage with your customers on their Preferred Channel!

Try for yourself and see why Ameyo is the best alternative to Barantum

What Our Customers Say

Ready to Setup your Call Center?

Get answers to all your questions about choosing the best call center software for your business.

4/5
Sankar Rao A.
Sankar Rao A.Director - Products
Ameyo software is being used as a CTI for Ola customer and partner support. The software has met the expectation of Ola and we were able to extend it to meet Ola's unique requirements.
5/5
Shivam M.
Shivam M.Sr Network Engineer
Our connectivity increased with retry time and campaign settings.Working with AMEYO has a great experience mostly in terms of Customer support on any issues identified. Ameyo is economical. Its flexibility with interating different CRM and it will keep stable.
5/5
Ehab M.
Ehab M.Head of Electronic Banking
Easy to use and customize application with excellent support team
5/5
Mitesh S.
Mitesh S.System Support Engineer
I like this software because of the capability to handle large numbers of call flows. I like the efficiency of this software like how it works and gave us the option to supervise the agents activity on a real time basis and the proper reports which helps alot to conclude many things.

The Ameyo Advantage

Leader in Customer Experience & Contact Center Solutions

Gartner
Honorable Mention in Gartner Magic Quadrant for 3 Consecutive Years
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Awarded Frost & Sullivan Asia Pacific CCI Leadership Award
Deloitte Technology Fast 500 ASIA PACIFIC, 2014
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Oriente
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bankbazaar
ikea

Take your Customer Experience to the Next level with

Ameyo’s Customer Engagement Platform