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Your Best Alternative to Barantum

Over 100 brands in Indonesia trust Ameyo’s secure, powerful and easy-to-use Call Center Software for customer interaction management

Simplifying Customer Interaction Management with Ameyo

Ameyo Vs Barantum Call Center Software for customer service management

Features for all your Call Center Needs

All-in-One Modern Call Center Suite

Go beyond PBX and traditional call center. Its time to move to a well-integrated solution. Be it sales, customer service, or support, you can do all that with Ameyo’s advanced call center features such as dialers, IVR, ACD, to name a few. Our functional product bundles help businesses manage their inbound and outbound operations in a well-integrated manner while improving sales conversions and customer satisfaction.

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The Most Secured Call Center Solution

Protect your Customer Information

Being one of the best call center software provider in Indonesia, Ameyo offers multi-layered security features. The platform is PCI DSS compliant along with being ISO 27001 and ISO/IEC 27018 Certified. By adhering to the call center security best practices and implementing strict physical and environmental security controls, Ameyo is the most secure platform.

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Engage with Customers on Their Preferred Channel

Engage with your prospects and customers on their favorite channels. Voice, Email, Chat, WhatsApp, Facebook, Twitter – you name it and we have got it. Not just that, with Ameyo’s omni channel call center solution, your agents can get a 360-degree view of the customer and offer a personalized customer experience.

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Plug and Play Integrations

Let All your Systems Work in Sync

Do away with silos and provide your agents and customers with a seamless experience by easily integrating Ameyo’ call center solution with your existing CRMs or other third-party systems. Allow the agents to view customer information while on a live call using CTI integration along with the ability to easily edit or update the information to be entered into the CRM.

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Minimal Disruption, Faster Deployment

Flexible Deployment Options

Choose the call center deployment setup that works best for your business. Barantum call center solution alternative Ameyo provides you with an option to set up a cloud call center, on-premise, or a hybrid model. Not only that, but you can also overcome the challenges of remote working with Ameyo’s array of WFH solutions for remote agents.

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Securely engage with your customers on their Preferred Channel! See why Ameyo is the best alternative to Barantum

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Sankar Rao A.

Director - Products

Ameyo software is being used as a CTI for Ola customer and partner support. The software has met the expectation of Ola and we were able to extend it to meet Ola's unique requirements.
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Shivam M.

Sr Network Engineer

Our connectivity increased with retry time and campaign settings.Working with AMEYO has a great experience mostly in terms of Customer support on any issues identified. Ameyo is economical. Its flexibility with interating different CRM and it will keep stable.
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Ehab-Madanat

Ehab M.

Head of Electronic Banking

Easy to use and customize application with excellent support team
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Mitesh S.

System Support Engineer

I like this software because of the capability to handle large numbers of call flows. I like the efficiency of this software like how it works and gave us the option to supervise the agents activity on a real time basis and the proper reports which helps alot to conclude many things.

The Ameyo Advantage

Leader in Customer Experience & Contact Center Solutions

Work from Home Ready with Ameyo’s Unique Offerings

Honorable Mention in Gartner Magic Quadrant for 3 Years

Work from Home Ready with Ameyo’s Unique Offerings

Awarded Frost & Sullivan Asia Pacific CCI Leadership Award

Work from Home Ready with Ameyo’s Unique Offerings

Deloitte Technology Fast 500 ASIA PACIFIC, 2014

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oriente
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zoho
bankbazaar
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