Looking for a
C - Zentrix Alternative?
Over 2000 customers trust Ameyo’s secure, robust, and flexible customer engagement platform.
Preferred Call Center Software for Customer Engagement
Ameyo Vs C-Zentrix for customer engagement
Never Compromise on Security
Your customer data security is of the utmost importance. Ameyo’s platform is PCI DSS compliant and ISO 27001 and ISO/IEC 27018 Certified. Ameyo offers multiple layers of security features such as AES 256 based data encryption, DTMF tone masking, number masking, strict access control using an in-depth security compliance methodology.
PCI DSS Compliant
ISO 27001 Certified
ISO/IEC 27018 Certified
Setting up was Never this Easy
Don’t lose time in setting up your call center. Be up and ready to serve your customers within hours with Ameyo’s cloud call center solution. As compared to C-Zentrix, Ameyo’s flexible and advanced offering allows you to choose the deployment option most suitable for your business requirement. Cloud, on-premise, or hybrid – opt for a solution of your choice!
Have your Business Running 24*7
Enjoy consistent uptime, smooth operations while serving your customers from anywhere and anytime. As compared to C-Zentrix, Ameyo offers High Availability (HA) and Disaster Recovery (DR) combined with 99.995% of uptime ensuring business continuity.
High Availability (HA)
Disaster Recovery (DR)
Intuitive Interface for Agent Experience
We like to keep things simple but efficient. Ameyo’s easy to use modular interface with pleasing UI not just improves your agent’s experience but also allows them to serve the customers efficiently and effectively. With customizable themes and colors, you get to make the solution your own while aligning it to your brand communication.
Be Smart about Omnichannel Engagements
Deliver a hassle-free, seamless, and delightful experience to your customers across all communication channels. Ameyo’s Unified Desktop allows the agents to view the complete customer journey on a single screen – without having to toggle between tabs. With all the information at their disposal, the customer service executives can deliver a contextual and personalized customer experience.
Unified Agent Desktop
Omnichannel Customer Experience
Be Flexible - Work from Office and Remote
Do not restrict your contact center to a location. C-Zentrix Contact Center alternative Ameyo brings to you a range of remote call center solutions. Depending on the available agent infrastructure, they can handle inbound and outbound calls from their feature phones, smartphones, or a laptop. All this while the supervisors and managers can remotely monitor agents’ performance along with identifying any issues with the agents’ device or other infrastructure.