Looking for a C - Zentrix Alternative?
Over 2000 customers trust Ameyo’s secure, robust, and flexible customer engagement platform.
-- Trusted by 2000+ Enterprises in 60+ Countries --
Preferred Call Center Software for Customer Engagement
Ameyo Vs C-Zentrix for customer engagement
Never Compromise on Security
Your customer data security is of the utmost importance. Ameyo’s platform is PCI DSS compliant and ISO 27001 and ISO/IEC 27018 Certified. Ameyo offers multiple layers of security features such as AES 256 based data encryption, DTMF tone masking, number masking, strict access control using an in-depth security compliance methodology.
Setting up was Never this Easy
Don’t lose time in setting up your call center. Be up and ready to serve your customers within hours with Ameyo’s cloud call center solution. As compared to C-Zentrix, Ameyo’s flexible and advanced offering allows you to choose the deployment option most suitable for your business requirement. Cloud, on-premise, or hybrid – opt for a solution of your choice!
Have your Business Running 24*7
Enjoy consistent uptime, smooth operations while serving your customers from anywhere and anytime. As compared to C-Zentrix, Ameyo offers High Availability (HA) and Disaster Recovery (DR) combined with 99.995% of uptime ensuring business continuity.
Intuitive Interface for Agent Experience
We like to keep things simple but efficient. Ameyo’s easy to use modular interface with pleasing UI not just improves your agent’s experience but also allows them to serve the customers efficiently and effectively. With customizable themes and colors, you get to make the solution your own while aligning it to your brand communication.
Be Smart about Omnichannel Engagements
Deliver a hassle-free, seamless, and delightful experience to your customers across all communication channels. Ameyo’s Unified Desktop allows the agents to view the complete customer journey on a single screen – without having to toggle between tabs. With all the information at their disposal, the customer service executives can deliver a contextual and personalized customer experience.
Be Flexible - Work from Office and Remote
Do not restrict your contact center to a location. C-Zentrix Contact Center alternative Ameyo brings to you a range of remote call center solutions. Depending on the available agent infrastructure, they can handle inbound and outbound calls from their feature phones, smartphones, or a laptop. All this while the supervisors and managers can remotely monitor agents’ performance along with identifying any issues with the agents’ device or other infrastructure.
Don’t miss out on Enterprise Grade Security & 99.95% Uptime!
Ameyo Helped us in Attaining our business goals
Ameyo paved the way for us by automating solutions to our requirements. We have been able to monitor our execution of the business processes, consequently expanding our presence and attaining our business goals
National Life & General Insurance Company
Supportive and Cooperative Team
Ameyo Engineers, Account Managers, and Project Manager are supportive and cooperative. They immediately attend to our requests and very patient in understanding our requirements.
IT Manager, Admerex Solutions
Our Customer Satisfaction Improved Greatly
Ameyo ensured the proper monitoring of issues is done because of which ‘Chili’ has increased customer satisfaction greatly
Advanced Capabilities to Improve Customer Experience
Ameyo assisted us to enhance our customer experience with its advanced capabilities.
General Manager SP Madrid
Ameyo customized the Solution as per our Requirement
“We wanted a flexible solution with customization as our organization progressed. Ameyo understood our business well and programmed the call flow and the telephony. I think it’s incredible.”
General Manager, Customer Service – Spoton
Empowered us with an end-to-end System
“Ameyo empowered us with an end-to-end system that was easy to use. Furthermore, we were delighted with the capability of the solution to match to our specific business processes and enhance our customer experience”
ASSOCIATE DIRECTOR-IT INFRASTRUCTURE, JABONG
Sankar Rao A.
Director - Products
Sr Network Engineer
Head of Electronic Banking
System Support Engineer
The Ameyo Advantage
Leader in Customer Experience & Contact Center Solutions
Honorable Mention in Gartner Magic Quadrant for 3 Years
Awarded Frost & Sullivan Asia Pacific CCI Leadership Award
Deloitte Technology Fast 500 ASIA PACIFIC, 2014