Ameyo VS Czentrix

Looking for a

C - Zentrix Alternative?

Over 2000 customers trust Ameyo’s secure, robust, and flexible customer engagement platform.

Preferred Call Center Software for Customer Engagement

Ameyo Vs C-Zentrix for customer engagement

Never Compromise on Security

Your customer data security is of the utmost importance. Ameyo’s platform is PCI DSS compliant and ISO 27001 and ISO/IEC 27018 Certified. Ameyo offers multiple layers of security features such as AES 256 based data encryption, DTMF tone masking, number masking, strict access control using an in-depth security compliance methodology.

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PCI DSS Compliant

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ISO 27001 Certified

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ISO/IEC 27018 Certified

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Setting up was Never this Easy

Don’t lose time in setting up your call center. Be up and ready to serve your customers within hours with Ameyo’s cloud call center solution. As compared to C-Zentrix, Ameyo’s flexible and advanced offering allows you to choose the deployment option most suitable for your business requirement. Cloud, on-premise, or hybrid – opt for a solution of your choice!

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Cloud

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On-premise

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Hybrid

Have your Business Running 24*7

Enjoy consistent uptime, smooth operations while serving your customers from anywhere and anytime. As compared to C-Zentrix, Ameyo offers High Availability (HA) and Disaster Recovery (DR) combined with 99.995% of uptime ensuring business continuity.

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High Availability (HA)

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Disaster Recovery (DR)

99.995%-Uptime

99.995% Uptime

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Intuitive Interface for Agent Experience

We like to keep things simple but efficient. Ameyo’s easy to use modular interface with pleasing UI not just improves your agent’s experience but also allows them to serve the customers efficiently and effectively. With customizable themes and colors, you get to make the solution your own while aligning it to your brand communication.

Customizable

Customizable

Configurable

Configurable

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Intuitive

Be Smart about Omnichannel Engagements

Deliver a hassle-free, seamless, and delightful experience to your customers across all communication channels. Ameyo’s Unified Desktop allows the agents to view the complete customer journey on a single screen – without having to toggle between tabs. With all the information at their disposal, the customer service executives can deliver a contextual and personalized customer experience.

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Unified Agent Desktop

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Omnichannel Customer Experience

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Personalized Interactions

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Be Flexible - Work from Office and Remote

Do not restrict your contact center to a location. C-Zentrix Contact Center alternative Ameyo brings to you a range of remote call center solutions. Depending on the available agent infrastructure, they can handle inbound and outbound calls from their feature phones, smartphones, or a laptop. All this while the supervisors and managers can remotely monitor agents’ performance along with identifying any issues with the agents’ device or other infrastructure.

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Mobile Call Center

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Remote IT Governance

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Remote Agent Monitoring

Don’t miss out on Enterprise Grade Security & 99.95% Uptime!

Experience yourself and know how Ameyo will be the best decision for your business!

What Our Customers Say

Ready to Setup your Call Center?

Get answers to all your questions about choosing the best call center software for your business.

4/5
Sankar Rao A.
Sankar Rao A.Director - Products
Ameyo software is being used as a CTI for Ola customer and partner support. The software has met the expectation of Ola and we were able to extend it to meet Ola's unique requirements.
5/5
Shivam M.
Shivam M.Sr Network Engineer
Our connectivity increased with retry time and campaign settings.Working with AMEYO has a great experience mostly in terms of Customer support on any issues identified. Ameyo is economical. Its flexibility with interating different CRM and it will keep stable.
5/5
Ehab M.
Ehab M.Head of Electronic Banking
Easy to use and customize application with excellent support team
5/5
Mitesh S.
Mitesh S.System Support Engineer
I like this software because of the capability to handle large numbers of call flows. I like the efficiency of this software like how it works and gave us the option to supervise the agents activity on a real time basis and the proper reports which helps alot to conclude many things.

The Ameyo Advantage

Leader in Customer Experience & Contact Center Solutions

Gartner
Honorable Mention in Gartner Magic Quadrant for 3 Consecutive Years
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Awarded Frost & Sullivan Asia Pacific CCI Leadership Award
Deloitte Technology Fast 500 ASIA PACIFIC, 2014
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Take your Customer Experience to the Next level with

Ameyo’s Customer Engagement Platform