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Conversations19 – Kenya SACCOS

Sept 4, 2019

In Association with

What's in it for You?

Same “Processes” don’t yield different results. To better your Call center operations become aware of emerging Contact Center technologies and trends. Modern Contact Center processes combine omnichannel touchpoints with Quality control and Compliance.
Conversations’19 brings to you actionable advice from Customer Service experts and Solution Architects who led Enterprise Contact Center deployments across BFSI Verticals in Africa, India, Middle East, and the Asia Pacific.

Panel Discussion
How to build a Modern Contact Center process?

  • Learn how successful organizations in growing economies tackle the challenge of Customer focus.
  • Get actionable insights into building a future-ready contact center.
  • An unbiased perspective on evaluating the right contact center solution for your business

Speakers

Rahul Zutshi

Director – Marketing & Strategy

Ameyo

Saumya Tripathi

Regional Manager – East Africa, Ameyo

Shobhit Gupta

Associate Vice President International Business, Ameyo

Vinay Subbaramaiah

Director Techno Brain Pvt. Ltd., Kenya

Pauline Warui

Founder EA Customer Care Centre

Want to Deliver Next Level Customer Experience?