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Conversations19 – Nigeria

Sept 4, 2019

In Association with

What's in it for You?

It has become imperative that the call center’s in Nigeria become aware of the emerging trends around Customer Experience. Modern technologies have made internal operations much simpler and less costly. These technologies enable modern call centers to combine omnichannel touchpoints with Quality control and compliance.

Conversations’19 brings to you actionable advice from Customer Service experts and Solution Architects who led Enterprise Contact Center deployments across BFSI Verticals in Africa, India, Middle East, and the Asia Pacific.

Panel Discussion
How to build a Modern Contact Center process?

  • Learn how successful organizations in growing economies tackle the challenge of Customer focus.
  • Get actionable insights into building a future-ready contact center.
  • An unbiased perspective on evaluating the right contact center solution for your business

Speakers

Rahul Zutshi

Director – Marketing & Strategy

Ameyo

Vishal Miglani

Regional Manager –  Africa, Ameyo

Shobhit Gupta

Associate Vice President International Business, Ameyo

Ikenna Odike

Chief Executive Officer, Outcess

Irene Taruru

Managing Director, Sales Marketing at Unimax Company Limited

Pauline Warui

Founder EA Customer Care Centre

Rebecca obondi

Customer Service Leader Africa.

Want to Deliver Next Level Customer Experience?