Conversations19 – Philippines
Sept 4, 2019
Oct 15,Holiday Inn Glorietta, Makati, Philippines
In Association with
What's in it for You?
It is necessary for the call center’s in the Philippines to be aware of the emerging trends around Customer Experience. Modern technologies have made internal operations much simpler and less costly. These technologies enable modern call centers to combine omnichannel touchpoints with Quality control and compliance.
Conversations’19 brings to you actionable advice from Customer Service experts and Solution Architects who led Enterprise Contact Center deployments across BFSI Verticals in Africa, India, Middle East, and the Asia Pacific.
Panel Discussion
How to build a Modern Contact Center process?
- How to tackle the challenge of Customer Experience in the Philippines market.
- Actionable insights for building a future-ready contact center.
- An unbiased perspective on evaluating the right contact center solution for your business
Speakers
Rahul Zutshi
Director – Marketing & Strategy
Ameyo
Nik Sharma
Regional Manager – APAC Ameyo
Shobhit Gupta
Associate Vice President International Business, Ameyo
Neil Macalino
Managing Director, CYN Solutions
