Conversations19 – Zimbabwe
Sept 4, 2019
The Goldmine of Contact Center Best Practices
Sept 4, 2019, Harare, Zimbabwe
In Association with
What's in it for You?
Tired of improving your Customer Experience process, but still not getting the desired results? Modern call centers use advanced technologies with Omnichannel Customer experience and empower their agents to make quick decisions.
Conversations’19 brings to you actionable advice from Customer Service experts and Solution Architects who led Enterprise Contact Center deployments across BFSI Verticals in Africa, India, Middle East, and the Asia Pacific.
Panel Discussion
How to build a Modern Contact Center process?
- Measure how leading organizations across the globe tackle Customer Experience and customer focus.
- Actionable insights on how you can build a contact center for the future.
- The right contact center solution which will suit best for your organization.
Speakers
Rahul Zutshi
Director – Marketing & Strategy
Ameyo
Vishal Miglani
Regional Manager – Africa, Ameyo
Shobhit Gupta
Associate Vice President International Business, Ameyo
Rinos Mautsa
Director, Tech24 Group