Business Continuity

Call Center Business Continuity

Prepare for Failures, Recover quickly and bounce back faster with
Contact Center Business Continuity and Disaster Recovery

High Availability

Achieve Higher Up-time with Ameyo’s Flexible Design Choices for Hot and Cold Redundancy. Customers opting for On-Premise Deployments can choose between 1+1, N+1 or N+N redundancy architectures to optimize cost and ensure business continuity.

Control-Routing-to-Agents

Disaster Recovery

Ensure continuity of services in case of natural disasters with smooth transitioning to a DR Site. Ameyo’s standard procedures help the Organizations continue operations seamlessly with easy activation of alternate sites as the transition happens without any loss of data.

how-to-choose-best-remote-contact-center-software

Struggling to Choose the Best Remote Contact Center Solution for your Business?

Build a Secure and Flexible Call Center with Ameyo Platform

Collaboration

Applications
Security

Get enterprise-grade security features and best practices to address vulnerabilities.

Agent-routing

Regulatory Compliance

Implement capabilities to ensure complete compliance to adhere contact center regulations.

business-hours

Conversation Framework

Capture, group and preserve contextual interactions over multiple media.

Looking for a Scalable and Robust Call Center Platform?