Call Center Business Continuity

Prepare for Failures, Recover quickly and bounce back faster with Contact Center Business Continuity and Disaster Recovery

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    Build a Secure and Flexible Call Center with Ameyo Platform

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    Applications Security

    Get enterprise-grade security features and best practices to address vulnerabilities.

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    Regulatory Compliance

    Implement capabilities to ensure complete compliance to adhere to contact center regulations.

    Increased Lead-Conversion Rate
    Conversation Framework

    Capture, group and preserve contextual interactions over multiple media.

    Looking for a Scalable and Robust Call Center Platform?

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    High Availability

    Achieve Higher Up-time with Ameyo’s Flexible Design Choices for Hot and Cold Redundancy. Customers opting for On-Premise Deployments can choose between 1+1, N+1 or N+N redundancy architectures to optimize cost and ensure business continuity.

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    Disaster Recovery

    Ensure continuity of services in case of natural disasters with smooth transitioning to a DR Site. Ameyo’s standard procedures help the Organizations continue operations seamlessly with easy activation of alternate sites as the transition happens without any loss of data.

    The Ameyo Advantage

    Leader in Customer Experience & Contact Center Solutions

    Work from Home Ready with Ameyo’s Unique Offerings

    Honorable Mention in Gartner Magic Quadrant for 3 Years

    Work from Home Ready with Ameyo’s Unique Offerings

    Awarded Frost & Sullivan Asia Pacific CCI Leadership Award

    Work from Home Ready with Ameyo’s Unique Offerings

    Deloitte Technology Fast 500 ASIA PACIFIC, 2014

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    Take your Customer Experience to the Next level with

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