Call Center Regulations and Compliance
Meet all the Call Center Regulations and Compliance like, PCI DSS Compliance with Out-of-the-box Ameyo Features
Regulatory Needs for Data Storage
Archive Omni-Channel Interactions for a longer duration as per Regulatory Environment. Automatic Archival of all Voice, Email and other interactions in compressed format with an easy retrieval at a later time to address security for your customers.
PCI DSS for Financial Transactions
Achieve PCI-DSS compliance with out of the box features from Ameyo Platform. DTMF Tone Masking, 256-bit Encryption for Voice logs, Third Party Payment Gateways Integrations with SSL, Number Masking, Recording Control API and many other such features to ensure PCI DSS Compliance.
Prevent Data Leaks with Number Masking
Secure customer’s data from agents and supervisors to provide a safe online transaction setup to your customers. Increase customer loyalty with number masking and protect your customers from data theft. Protect private information on calls and texts ensuring high security, call tracking, and analytical reports.
CUSTOMER SUCCESS STORY
Gulf African Bank
Discover how a leading African Bank revamped their case management processes to get the customer issues resolved in a much quicker way.