The Ameyo Field Agent mobile application enables last-mile service/ collection use-cases for the business. This application is installed on the field agent’s mobile phone, which often, is a very basic entry-level smartphone, with limited memory.
In such scenarios, it can be very inconvenient to first download any attachments in the ticket and then remember to delete them once viewed, due to the limited storage capacity of the phone, as the field agents may lack the technical skills necessary. It can even be a compliance risk as the attachment may contain sensitive information.
To overcome this potential inconvenience, Ameyo now enables agents using the Field Agent app to preview any or all attachments in the ticket, without the need to download them.
