Call Center Business Continuity
Prepare for Failures, Recover quickly and bounce back faster with Contact Center Business Continuity and Disaster Recovery
Build a Secure and Flexible Call Center with Ameyo Platform
Get enterprise-grade security features and best practices to address vulnerabilities.
Implement capabilities to ensure complete compliance to adhere to contact center regulations.
Capture, group and preserve contextual interactions over multiple media.
Looking for a Scalable and Robust Call Center Platform?
Achieve Higher Up-time with Ameyo’s Flexible Design Choices for Hot and Cold Redundancy. Customers opting for On-Premise Deployments can choose between 1+1, N+1 or N+N redundancy architectures to optimize cost and ensure business continuity.
Ensure continuity of services in case of natural disasters with smooth transitioning to a DR Site. Ameyo’s standard procedures help the Organizations continue operations seamlessly with easy activation of alternate sites as the transition happens without any loss of data.
The Ameyo Advantage
Leader in Customer Experience & Contact Center Solutions
Honorable Mention in Gartner Magic Quadrant for 3 Years
Awarded Frost & Sullivan Asia Pacific CCI Leadership Award
Deloitte Technology Fast 500 ASIA PACIFIC, 2014