Logo
Great Place to Work - Certified

Call Center Business Continuity

Prepare for Failures, Recover quickly and bounce back faster with Contact Center Business Continuity and Disaster Recovery

Ola
Aegon Life
SC
BYJU'S
ZOHO
swiggy

Build a Secure and Flexible Call Center with Ameyo Platform

security
Applications Security

Get enterprise-grade security features and best practices to address vulnerabilities.

complaint01
Regulatory Compliance

Implement capabilities to ensure complete compliance to adhere to contact center regulations.

Increased Lead-Conversion Rate
Conversation Framework

Capture, group and preserve contextual interactions over multiple media.

Looking for a Scalable and Robust Call Center Platform?

available

High Availability

Achieve Higher Up-time with Ameyo’s Flexible Design Choices for Hot and Cold Redundancy. Customers opting for On-Premise Deployments can choose between 1+1, N+1 or N+N redundancy architectures to optimize cost and ensure business continuity.

data-recovery

Disaster Recovery

Ensure continuity of services in case of natural disasters with smooth transitioning to a DR Site. Ameyo’s standard procedures help the Organizations continue operations seamlessly with easy activation of alternate sites as the transition happens without any loss of data.

The Ameyo Advantage

Leader in Customer Experience & Contact Center Solutions

Work from Home Ready with Ameyo’s Unique Offerings

Honorable Mention in Gartner Magic Quadrant for 3 Years

Work from Home Ready with Ameyo’s Unique Offerings

Awarded Frost & Sullivan Asia Pacific CCI Leadership Award

Work from Home Ready with Ameyo’s Unique Offerings

Deloitte Technology Fast 500 ASIA PACIFIC, 2014

sc
oriente
hdfc
byjus
zoho
bankbazaar
ikea

View all Customers »


Take your Customer Experience to the Next level with

Ameyo's Customer Engagement Platform